What Should I Do When My Car Dies on the Road? »
Four tips for keeping yourself and your vehicle safe while you wait.
9030 Cecilia StDowney, CA 90241
Click to Schedule Your Appointment Now!Schedule Appointment
From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
Do not go to this repair shop they will steal your money! I went in for a repair on my steering wheel because it was hard to turn without checking my car the mechanic said the pump needed to be replaced which was a total of $460 after only three weeks the same issue occurred he then told me it was the hose and a sensor which would be another $400 without checking the car so he didn’t bother to check the car to figure out what was wrong with it and do all repairs that one’s he would just assume what was wrong with the car and make a ridiculous repair price. When I told him that I took it to another mechanic who said that his work had been done incorrectly and he added the wrong Pump in the car he said he could replace it again but it would be another $80. Basically they still your money they do not fix the issue and now I have to go to another mechanic to get the issue resolved.Again I warn you if you want to save yourself the headache money and time do not go with them after three times going for the same issue I gave up and now I am here warning the rest of you not to go to the same troubles that I did with the shop.
Thieves! Beware of this place. 10 minutes of labor will be charged as a full hour, and I won't doubt it if they charge the full two hours for a one hour and one minute job. Their claim is that it's the knowledge they are charging for not the labor alone. Nonetheless it's a shady practice and places like these are only out to take advantage of the vulnerable. Go elsewhere, unless you want to be paying $124 for a 10 minute job. There are places nearby that charge $90 for an hour of labor, and even though that might seem excessive, excessive is charging $124 and justifying it by saying that they know how to do the work and we don't. If I could rate less than one star I would. Giving them one star is an overstatement.
It's so hard to find a porsche mechanic...a reliable, trustworthy one that is. Until I stumbled upon Yelp and it lead me to Westwerk Auto.
Very good service.I know Eduardo for about 7 years and he is very honest guy and good mecanic.I recommend him to everyone.
Have been bring our car for years. Steve and his staff are amazing. Best service when it comes to fixing your car
Well let's just start from the beginning so I can be as thorough as possible. I have a 64 13 window VW bus. Took it to Grumpys Metal aka VW Sunroofs to get the 21 window conversion completed. Mind you this is a restored bus with a custom paint job etc and was in Hot VWs magazine. So Grumpys did their part and completed the conversion. Was told that Lizard may be a good guy to visit and check out. So after having an initial conversation, seemed like he would take care of the body work and paint on just the roof portion. So time came to drop it off at his shop. Looked it over and said no problem, we will take care of it and said it should be about 1-2 weeks to complete. Well 3 1/2 months later and about few dozen excuses she is still not done. Everything from my body is a a meth addict and he took the money Lizard paid him and no where to be seen. So he told me on numerous occasions yes it's painted we just need to color sand it and buff it. So when I said I would be coming down, his story is it's next door in the booth drying and locked up. Then he said there is a big bubble in the paint and we need to take all the paint off and re shoot it. It was always something. Bottom line all lies and never even painted. So finally I said this is BS and I'm coming to get my bus tomorrow. Then he said just give him a few more days and he promises it will be right. So I figured I waited this long, what's a few more days. Well, when I come to inspect it it looks as if it was painted outside. Dirt all over the clear, parts were not even painted in certain areas, missing clear in certain areas etc. Basically now I'm fuming and his answer is well it's better than when it came in.. Really?? Just beyond unprofessional. So I had no choice but to pay for it in the tune of $3500. So week after getting it back, he refused to fix it and we had a phone conversation with his painter in which is saying there's nothing wrong with what I did and I will not do anything else for you. Told him that's fine, I will take it to a reputable shop to get repaired. So I initiated a chargeback on my credit card and took it to Modern Auto Body to have it inspected and repaired. The paint was not even adhering to the primer. It is by far the worst, improper paint job I have ever seen. I would have been better off rattle canning it. So when approached to Lizard (Richard owner) he simply thinks its funny now. I saved his texts for everyone to see, saying haha I'm not mad, I got my money. You lost. Hahahahaha. This is coming from a business owner mind you. I'm glad I saved all his texts and will gladly show everyone just what type of person you would be dealing with here. He will feed you full of lies and false hope, DO NOT TRUST THIS GUY!!! I will gladly spread the word to the entire VW community. It's supposed to be a family of VW enthusiasts helping each other out not laughing at a customer after they screw them over. Shop is beyond unorganized, extremely messy and dirty. I should have known right there to stay away and go with my gut instinct. If anyone wants to know my experience first hand just email me and will be glad to explain in great detail about my personal experience. Do NOT want anyone to ever go through what I did with this place.... I have attached pics to see what his paint did just after 1 week after curing. Completely peeling off the primer. And he laughed when I showed him pics.
The most honest mechanic I've ever dealt with. All I can say is my car is in very good hands. I think this is worth mentioning quick auto gives two prices one is for original parts and the other is good quality after market parts and you pick what you can afford. Both prices are much cheaper than other shops or car dealers...Thanks Mike
Try them i highly recomend them
too expensive and yells at his customers
Best Porche service I have ever had. I choose Westwerk over any German Auto Group service center because they are very honesty to work with.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.