The Wedding Etc Inc

The store has HORRIBLE costumer service!! I purchased a pair of shoes from this shop and the next day (after an hour of wearing them) they broke! I tried to return them to the store and the manager refused to give a refund or an exchange! She was extremely rude and cold during the interaction and VERY unhelpful!! I like to support small business' but this shop had VERY poor quality products and were NOT cooperative with costumer's needs!! DO NOT SHOP HERE!

My maid of honor and I went into Weddings. etc looking for something for my hair a couple weeks before my wedding. I had completely forgotten about this but the people at the store reassured me that it would get here on time. I ordered a veil that I absolutely loved and matched my dress perfect. I called 3 days prior to my wedding and was told that it would be delivered to their store the day of my wedding at noon. I said that would not work because my hair appointment was at 9am and my wedding was at 2. They told me they would call me back after the talked to the place they ordered it from. They never called me back. I went in the next morning and talked to them. They said they were waiting for the UPS driver to come and they would call me back after 1. I had to call them at 5 and got a really rude attitude from the manager who said I could pick it up in the morning. It was the day of my wedding I had no time for that. A friend of mine post wedding told me that she also ordered her veil from there and they ordered the wrong one but it was too late because she got hers the day before her wedding.