Expert Heating & Air Conditioning
5241 Thatcher Rd, Downers Grove, IL 60515
Phone: (630) 725-9000
Parking: Lot, On Site
Be careful and do your homework. They were very nice to us in the beginning too, and then our unit stopped working. We bought our system 9 years ago and they will not honor the 10 year warranty that was included in our contract. Read the fine print and know that there are lots of reasons why your warranty will be voided. Also, they are not BBB accredited as they claim to be on their website.
We have gotten some not so forward answers from the other heating and cooling companies when it came to installing new furnace, but they were upfront and very resourceful. They gave us ton of information, an accurate calculation of what it would cost for installation and answered all of our questions. When the day came the team was right on time and worked very efficiently. The service men were very polite and respectful. I will be using only them for any need I might have.
I would like to extend my sincere thanks to Joe and his team that installed our new heating and cooling system with one day’s notice! We did extensive research on companies in our area and are completely confident we made the right choice. Joe took extra time to explain the details of our system and the warranty of our units to us. Another impressive thing Joe did was write up a “Manual J Report” (not sure if that is the correct terminology) for us without us even asking. No other company offered this information to us. We will defiantly recommend EXPERT HEATING & AIR CONDITIONING to our friends and relatives!
The technician sent from Expert was very knowledgeable and solved the issue quickly. He explained what needed to be done and discussed the most economical way to go. We purchased a new furnace which was installed within 2 days of making our decision. The installers were quick and professional. The head technician followed up the installation and made sure the furnace was working properly. The whole process was done quickly and professionally. I would highly recommend Expert heating and air conditioning.
The service and product knowledge from Expert Heating and Air conditioning was above and beyond any heating and cooling company I have ever dealt with. I have been a 20 year customer of another company and wish I would have found this one sooner. I would recommend to anyone who is looking for the best service and installation of a furnace or air conditioner.
I contacted many companies for an estimate on installing a new furnace but only they offered to come to my home and give me a calculation in order to accurately price the cost rather than giving me a ball park idea over the phone. Joe clearly explained the process and answered all of my questions regarding the new furnace. The installation was quick and efficient.
Expert Heating is a great business! When our A/C stopped working over the summer, we called Expert Heating and they send someone over that day. The technician diagnosed the problem right away and clarly explained to me and my husband what went wrong. He had the part in the back of his truck and gave it to us at a discounted price! Our A/C was properly running again in no time.
I was recommended Expert heating by a close friend and was incredibly satisfied with their service. The entire process from scheduling an appointment to getting an estimate and installing a new unit was very simple. Joe and his team are courteous and knowledgeable. The installation itself was efficient and the service men were very polite and respectful of our home. I will definitely use their services in the future and recommend them to friends and family.