Since initial conversation with Ralph, the owner, and his entire staff, the experience with Larry, Vanessa, Helen, Ralph and Christa has been one of sincerity, transparency and fantastic assistance with my long-distance purchase of a classic convertible. Everyone represented the vehicle as being "original", were open and transparent about it's history, validated by CarFax and other Buick Club records, its' necessary repairs and any other flaws the vehicle experienced. All of the mechanical & driving issues were reviewed, repairs made if needed and the test drive validated the work and and condition of the vehicle. Overall the experience with the staff and people at Auto Maxx was terrific! I trusted a 2,000 mile to them and they came through with an outstanding record! Thanks to everyone at the dealership.
Purchasing my automobile from AutoMaxx was a very positive experience. I can't say enough good about the entire staff who worked with me during the buying experience - from my first contact to follow up. The staff is positive, professional, and personable. Their interaction with me gave me a good sense of their trustworthiness, dependability and conscientiousness about their business and customer satisfaction. The owners were in timely, regular communication with me through phone and email, the salesperson was personable, dependable and familiarized himself thoroughly with the details of the operation of the vehicle and went over them in depth at time of delivery. This was the most positive buying experience that I have ever had.
Bought a 2003 Ford Focus from here and the car was great two weeks later the car wouldn't start so I called them and Larry had me bring it in and he found out the fuel pump needed to be replaced he ordered the part and had it fixed called me the next day and the car was running perfectly. These guys are awesome. I would send anyone looking for a car here. They offer a 30 day/ 1,000 mile whichever comes first warranty on the car. The service was amazing and the staff is very polite and customer oriented, they will joke around and make you laugh to make you feel at ease about buying a car. They are willing to do whatever it takes to make the customer happy.
I have been dealing with the staff at auto maxx for the last 17 years. During this period I bougth my 2 daugthers their 1st cars from auto maxx and my son's 1st car. The vecihles have been dependable. If there was a service issue the dealership was quick to respond: always in a satisfactory manner. All three vehicles after lasted over 5 years with no major problems. My wife and myseld have also bougth 2 cars. They tell you what they will do for you and they keep their promises. As long as they are in bussiness we will continue to purchase our vehicles from them and continue to refer our family and friends to do the same.
I search for a used car throught Cars. Com and was able to locate a dealer in Dover Delaware ( Auto Maxx). I reside in Queens N.Y. My parents came to the dealer prior to my arrival in Delaware. They were greeted by Larry who they described as very nice and friendly as well as helpful. After looking at several cars Larry spoke to me over hte phone. I came to Auto Maxx where I was greeted and treated with much respect. I did purchase a car from Auto Maxx and I am happy with my purchase. I would recommend if you are looking for a used car check out Cars. Com and then visit Auto Maxx.
The sales staff here at Auto Maxx is extremely knowledgeable in the entire car buying experience. Chris was very pleasant and kind. A true man of his word. The staff was attentive to all aspects of the process. This is a company that believes in being honest up front which is the only way to do business. The company backs up their word by automatically providing a Car Fax report to back up their claims and they do each and every time. This was the best experience that I have had in a car dealership. Thank you Chris for making it a great one Sincerely Andres Ortiz Dover Delaware
I was referred by a friend to visit the Auto Maxx website. On the website, I found the 2001 Kia Sephia and just fell in love with it. I went down to Auto Maxx feeling a little desparate (LOL) for a car, but after seeing it, I felt great about it. I was worried about the price, but Charley at Auto Maxx helped me and got me the car I could afford. I chose to purchase at Auto Maxx because they treated me well and I was comfortable with the price. Thanks Auto Maxx.
I traded in my truck to buy vehicles for my two oldest children. Larry and Chris spent a lot of time with us. We test drove multiple vehicles and were not pressured to pick on over any other. There was not a lot of negotiating because Larry gave me fair pricing off the bat including a fair amount for my trade-in. Overall, it was a positive buying experience and my children are thrilled with their "new-to-them" cars.
Before I visited Auto Maxx, I felt like I wasn't going to find a decent car in my price range. After I found the car I was interested in that Auto Maxx had listed on cars.com, I was excited and pleased. At first I was nervous about the price, but the car at Auto Maxx was worth the money. The salesman was a huge help. The car was exactly what I was looking for and more! Thank you Auto Maxx.
I am a previous customer at Auto Maxx. I was feeling frustrated, nervous and stressed because I did not have a reliable car to go to work, or even take my son to his doctor appointments. Auto Maxx relieved all that by getting me a car that was affordable and I drove off the lot excited. The process was smooth and easy. I would recommend Auto Maxx.