I have always been given a very difficult time by whom I believe is the Manager. Never NEVER have I had a good job done there, whether it be a pedicure or manicure. I have actually been yelled at by her. I am not a difficult person however that was my last visit. I gave them four chances... each visit presented a problem. I never complained, I just said that I did not like the color of polish.... never again....... This may be why they are never busy!
The salon has a new owner. Kim and her staff are top notch. I've been having my nails done for over 25 years and this is the first place I've gone to where they don't left! Highly recommend
The experience at TRs is an environment of grace and class. An establishment with a 110 percent in pleasing the customer (sorta spoiling them) with their professional care in serving the customer with their skills in nails and foot work. The warm wax for your hands and feet should you choose these services were fantastic. The warmth and wrapping just cuddles you in relaxing mood from the wax on your feet and hands are just super. While in the chair for the pedicure you meet more comfort from the soft leather and vibrating chair for added comfort. The products used are of great quality, and the time spent on every detail in doing your hands and nails are just so pleasing to me. I do recommend them to others for SUPER Treat of yourselves by these caring spa owners and staff.
This is not your run-of-the-mill nail salon! This is a spa experience. At the salon you're greeted by the owners, who are husband and wife, and offered coffee, tea or water. The facility is bright and well decorated and the massage chairs are state-of-the-art. For my latest visit, I had the ultimate pedicure experience that included chair massage, leg massage, paraffin wax dip and hot stone massage. Conversation is engaging and makes you feel at ease and relaxed. And after all was done, the male owner escorted me to my car! Does any other local nail salon offer this level of service? The salons I have gone to are like an assembly line with little or no conversation. T.R.'s is an oasis of relaxation!
I love the personalized attention they make you feel so at home. I think I have had the best pedicure ever thus far.
Such a wondeful place! You will never have to worry about being rushed here. These are some of the nicest, most caring people you will meet in a nail salon. They care about each and every one of their customers so much that you will feel like part of the family instantly. The shop is always very clean and polished but welcoming. There is hardly ever a long wait time, but if there is there is a lovely little sitting area with a great selection of beverages available. Every part of this nail salon makes you feel relaxed and calm. Offering a wide range of services, I would recommend this nail spa to anyone who asked!
First thing that caught my attention, was the cleanliness of the shop. Very organized, everything had its own place. All the employees were very welcoming, and very well groomed. The education level that each employee had about their craft, one word..."Outstanding". You could see each person has a passion for what they do. This shop offers more services, than any nail shop in this area. Great price point for each service. The quality of the work that you will receive , is worth the price you pay for the service. I would recommend this nail shop to everyone.
The quality of their work is high and their prices are slightly cheaper than most nail salons in Dover, De. LA Nails is a very popular because of that. Their customer service is average though. They don't always manage their flow of incoming customers well. For example, customers may be served out of order.
I have been going to this nail salon, frequented the same tech for about 10 or more years. Recently, I called for an appointment as I always do and was given the time I asked for. I showed up to my appointment about 10 minutes early only to be stopped at the door. She had taken someone else in my spot and said the job would take 2 hours! I've never missed an appointment, never been late, I've never disrespected her, never gave a reason to be mistreated as such. They have lost a loyal customer!!
Unfortunately, I cannot give it a four star not even a three. I understand the owner does very good nails, but unfortunately, the girls doing nails, NOT TOO GOOD. My friends nails were lumpy, my nails the girl could not shape, polish a basic primary function. Needles to say the gel polish was an extra $20 dollars outrageous should be 10 when you are have full set and/or fill-ins. The applied gel polish is so atrocious I had to go home and fix it best as possible.Now the girl that did my polish change was very detail and polished perfectly.