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Wherever you bought it, we'll repair it.

Schedule Your Repair

Sears has experts in Appliance Repair solutions. Wherever you bought it, we'll repair it! We’re in your neighborhood, even if a Sears store isn’t. Contact Us Today!

Same/Next Day Appointments in Many Locations

General Info
Sears Home Services is the leading appliance repair service in the nation. Trusted for generations and proudly serving your neighborhood, the Sears Home Services’ techs will service your appliances—no matter where you bought it—so you can focus on what matters. We repair all major brands, makes, and models of water heaters, washers, dryers, refrigerators, freezers, dishwashers, ranges, ovens, cooktops—even lawn tractors and riding lawn mowers. We are the Kenmore repair experts. Count on Sears Home Services for fast, reliable service and satisfaction guaranteed. We’re in your neighborhood, even if a Sears store isn’t. Call today.
Hours
Regular Hours
Mon - Sun:
Services/Products
We maintain and repair major home appliances and equipment such as: washing machines, dryers, refrigerators & freezers, HVAC repair and maintenance, icemakers, ranges, ovens & cooktops, trash compactors, dishwashers, outdoor gas grills, riding lawn mowers & tractors, snow blowers, elliptical machines, fitness weight machines, rowers/skiers/steppers, as well as appliance carry in options. Sears Home Services is the leading appliance repair service in the nation. We repair most major appliance brands, makes and models, no matter where you bought them. Schedule your appointment today! Interested in doing it yourself? Sears Parts Direct carries millions of appliance parts, snow blower, lawn & garden replacement parts, water filters and much more. We also provide maintenance services for kitchen and laundry appliances as well riding mowers and snow blowers to keep them running safely and efficiently. Get repair coverage for all of your home appliances and systems with our Home Warranty plans. See our website to learn more about our services. Sears Home Services provides quality repair services to help extend the life of your appliances. We offer a 90-day satisfaction guarantee. If your appliance fails due to reasons related to the original repair, we will replace any parts that fail due to defects in materials, workmanship, and perform any additional labor free of charge. We stand behind our work and the parts we use. Count on us for fast, reliable service and satisfaction guaranteed! Wherever you bought it, we’ll repair it!
Brands
3com, Ace, Acer, Addison, Admiral, Adobe, Adobeair, Agrifab, Air Quest, Aiwa, Amana, Ambassador, American Standard, Americana, Apple, Aprilaire, Arcoaire, Ariens, Armstrong, Asus, Ati, Averatec, Bard, Bosch, Bose, Briggs&Straton, Brother,Bryant, Caloric, Campblhsfld, Canon, Carrier, Casio, Cerwin Vega, Char-Broil, Cisnet, Coleman, Comfort, Companion, Compaq, Craftsman, Craftsman Pro, Creative Lab, Crosley, Day & Night, Dell, Delonghi, Delta, Denon, Dirt Devil, Dunkirk, Dynamic, Eager 1, Ecowater, Element, Ema, Emachines, Epson, Estate, Eureka, Euro-Pro, Fedders, Fiesta, Fisher, Fisher Paykel, Frigidaire, Fuji, Funai, Galaxy, Gateway, Ge, Ge Profile, Generac, Gibson, Glow, Goodman, Harmon Kardon, Health Rider, Heil-Quaker, Hitachi, Homelite, Honda, Horizon, Hotpoint, Hp, Husqvarna, Ibm, Ikea, Mage, Imperial, Infocus, Inglis, Intercity, Intl Cmf Prd, Janitrol, Janome, Jbl, Jenn-Air, Jensen, Jvc, Kawasaki, Kelvinator, Kenmore, Kenmore Elite, Kenmore Pro, Kitchenaid, Odak, Kohler, Lawnboy, Ennox, Lenovo, Lg, Lifestyler, Lifetime, Liquid Video, Lite-On, Luxaire, Mackissic, Magic Chef, Magicpak, Magnavox, Maker, Makita, Maytag, Mcculloch, Milwaukee, Mirus, Mitsubishi, Modern Maid, Msi, Murray, Nec, Nikon, Nordyne, Norge, Ohiosteel, Oneida Royal, Panasonic, Payne, Philips, Pioneer, Polaroid, Polk Audio, Portercable, Poulan, Proform, Quasar, Rca, Reebok, Reliance, Rexel, Rheem, Robins/Subaru, Roper, Royal, Royal Sover, Ruud, Sampo, Samsung, Sears, Sentry, Singer, Skil, Snapper, Snow
Payment method
visa, amex, discover, master card
Amenities
24/7 Online Customer Support - 90 day satisfaction guarantee on parts and labor
Social Links
Categories
Dishwasher Repair & Service, Appliance Installation, Lawn Mowers-Sharpening & Repairing, Major Appliance Parts, Major Appliance Refinishing & Repair, Major Appliances, Range & Oven Repair, Refrigerators & Freezers-Repair & Service, Washers & Dryers Service & Repair
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Reviews

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Rosie B.

01/19/2019

Overall
Service

It was the worst experience I my life. You failed to show up on Nov. 13th; Nov. 20th; Dec. 3rd. On Dec. 11th, you finally ordered a part; then failed to show up on Dec. 19th; Dec. 26th, Dec. 31st, Jan. 2nd; Jan. 6th. Finally, on Jan. 15th, the machine was fixed at 7:30pm, long after the appointment time. I missed many days of work and lost pay.
You showed absolutely no concern what so ever, even though I had paid for a warranty and a service contract. Throughout my dozens of efforts to contact you, I was referred to a Philippine Call Center where no one could speak understandable English and could not provide any help in getting through to an actual U.S. based Sears employee. I will never deal with Sears again. You should be ashamed of your selves for the terrible treatment I endured from you. Rosie Babel, 6140 Williamsville Road, Milford, Delaware 19963. Phone 302-430-0532.

Lynda P.

12/13/2016

Overall

The technician came for our yearly maintenance review on my 7 appliances. I felt it wasn't the best service as in the past. He did six of the appliances and then another tech came for the dryer. Why I don't know. Felt it could have been better.

John I.

12/05/2016

Overall

I have had more than 5 service calls trying to get my washer fixed. The responding technician has always been prompt an courteous. However, he is hampered by a system that continually sends out the wrong parts and just puts you back in the queue for a followup service call, after more parts are shipped, a process that has been taking 10 days for each failed call. Calling Sears has not been helpful. What I have been told by the representatives is that (1) they have no capability to escalate a problem for higher priority service when Sears failures are delaying repairs; (2) there is no supervisor; (3) there is no empathy for the customer who only wants to get their product fixed in a reasonable time frame; and (3) Sears can't reliably tell you when or how many boxes of parts have been shipped. I am hoping that by the beginning of the new year I will have my washer repaired, a process I started in early October. But I am not holding my breath.

Lisa G.

09/03/2016

Overall
Selection
Service

My yearly service on my washer and dryer was great, as always. The technician was professional and friendly.

Dennis R.

08/22/2016

Overall
Service

Technician was courteous and efficient. He diagnosed the problem right away and quickly repaired it.

Tony G.

05/22/2016

Overall
Selection
Service

The technician was courteous and diligent with the repair. Marty explained the issue that caused the problem.

Melanie H.

05/15/2016

Overall

I liked how they keep you very informed about arrival time. Problem was semi solved can still use dryer just not at the settings I prefer. It does work properly

Teresa D.

04/11/2016

Overall
Selection
Service

My repair was for my icemaker in my refrigerator. The technician who came to my house spent ten minutes in my house said he ordered the part it would be at my house in three days, the part came five business days later. when the same technician came back he was complaining about having a bad day. He replaced my ice bucket said it was fixed I told him that wasn't going to make the icemaker work. He ordered the wrong part, I told him he said it wasn't him, but I said check the record. needless to say it was another week before my icemaker was fixed. This is the worst refrigerator I have ever owner the icemaker breaks every two or three years. it always takes at least two to three weeks before I get ice again. this technician told my father-in-law they aren't making parts for this refrigerator anymore and he hopes this works and doesn't know how long this latest fix was going to work, just a horrible experience. I will not buy another appliance from Sears again

Dwight D.

04/02/2016

Overall
Service

The fellow dispatched to service our Sears Craftsman tractor, was very courteous, efficient, and accomplished the job in quick order. We got the same serviceman we had last year. He deserves a 5 star rating. We did, however, have an extraordinary amount of difficulty in arranging the warranty service we had paid for, and because of the way we were treated would seriously consider NEVER going into a Sears store again. It is a shame when the customer knows more about the product ($360/yr warranty) than those charged with administering the product. I spoke to at least four individuals with limited abilities to speak English, one who wanted to charge me a $149 for a service charge, one who was willing to cancel my warranty and send me a $50 gift card, another who I really never understood. I asked several times to speak with a supervisor, only to be transferred to another person that knew less about the issue, and had no solution I felt lucky that someone actually showed up.

Lisa E.

03/02/2016

Overall

Very disappointed; service man NEVER even looked at the dishwasher-stated last time he deamed it unrepairable. Had to go to Annapolis mall where I purchased it and got a replacement - a week later.

Tomika M.

01/11/2016

Overall

The Sears repair guy was able to come fix what was wrong with my heater/furnace the very next day after I called. He didn't take a long time replacing what needed to be replaced. I have used Sears once before now to fix my appliances and I will continue to use them. They always do a great job!