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Hours

Regular Hours

Extra Phones

Primary Phone: (302) 678-8000

Primary Phone: (302) 678-8269

TollFree: (888) 818-3328

Brands
mastercard, visa
Payment method
amex, cash, check, debit, discover, master card, visa
AKA

Dover FCU

Category
Credit Unions

COUPONS & DEALS

No coupons available

Reviews

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Mia C.

04/06/2016

Overall
Expertise
Location
Professionalism

I closed my acct. today. First, don't ever think you're paying bills using your checking account that DFCU will debit for you as you designate those payee funds. They don't.

Instead their registry keeps the money tallied as your available balance. It doesn't deduct the payments you've debited to a payee. Not until that check is cashed. They don't set the funds aside. So you can't go by their registry tally. And why is that? Because it makes them $30.00 per overdraft fee after you think you're using those funds you still have in your account after writing checks to payees. When in truth that tally of checks IS NOT in your available balance tally.

In other words, you're suppose to keep a hand written ledger in order to pay people and know your true balance.



I telephoned member services last week. A woman there said I can put a block on my account so that no transactions occur if I don't have the funds.

She lied! There is no such thing available. DFCU is a rip off. They lie.

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