I lived in the Dover area from 1988 to 2004 and went into their store a few times and always got good service. Came back to the area in late 2011 and I have been in there two or three times, again, no problems. They answered the questions I had and seemed to know what they were doing. I was a little disappointed to find out that they only buy vintage (1950's and earlier) sports cards, but I found out a long time ago that it's a lot easier to buy a sports card than it is to sell it. I found it a little odd that the Feb 2013 reviewer mentions, in a negative fashion, that there was money laying all around their main desk. Um, it is a coin shop, and they do have a large inventory of coins and paper money. Also, there is apparently some Delaware law that you cannot use a debit card to buy precious metals, I went in last year to buy a couple of one-ounce silver rounds and ended up paying cash, so that might have something to do with it. Everyone has different experiences, but I have been treated well the few times I have been in the store.
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I have dealt with this business since its days in the blue hen mall back in the 80's. They have always been fair and always been friendly. They are always willing to help and find special things for people. Great people to deal with.
I have had occasion to visit them several times to sell some coins. They were very friendly & helpful, and their prices were in line with what the "books" stated. I found them to be very professional.