WORDS CAN NOT DESCRIBE MY DISGUST WITH THIS STORE AND THEIR MANAGEMENT I WENT INTO THE DOUGLASVILLE LOCATION TONIGHT TO PURCHASE MY SON A PAIR OF SHOES I WENT TO THE COUNTER TO CHECK OUT AND A WOMAN WHO IS SUPPOSE TO BE MANAGEMENT SLONE CHECKED ME OUT I PRESENTED A CHECK AS MY FORM OF PAYMENT SHE WATCHED ME WRITE IT OUT TOOK MY CHECK AND DRIVERS LICENSE SHE DID A GOOFY SMIRK AND SAID I CAN NOT ACCEPT THIS I SAID EXCUSE ME SHE THAN REPLIED I CAN NOT ACCEPT THIS CHECK IT IS FAKE ..I WAS TOTALLY APPALLED BY HER UNPROFESSIONAL DISGUSTING COMMENT I THAN SAID TO HER THESE CHECKS ARE FROM MY BANK WELLS FARGO SO NO THEY ARE NOT FAKE SHE SHE SAYS ITS MISSING A SECURITY FEATURE I ASKED HER AND WHAT MIGHT THAT BE ????SHE COULD NOT TELL ME BUT I USE TO BE A TELLER AT TD BANK FOR OVER 5 YEARS THE SECURITY FEATURE SHE WAS REFERRING TO WAS A MP LINE WHICH "TEMPORARY" CHECKS FROM ELLS FARGO DO NOT COME WITH !! NOT TO MENTION IT IS STORE POLICY THAT CHECKS WITH NAME AND ADDRESS ARE A ACCEPTABLE FORM OF PAYMENT SO AFTER GOING BACK IN FOURTH WITH THIS "SHOE SALES ASSOCIATE" WHO IS NOT A "BANK TELLER" SHE CALLS FOR A EMPLOYEE WHO APOLOGIZED AND ALSO ACKNOWLEDGED SHE WAS VERY MUCH IN THE WRONG AND WHEN I PRESENTED THE CHECK TO HIM HE KNEW IT WAS A REAL CHECK AND WAS WILLING TO PROCESS PAYMENT BUT AT THAT POINT I NO LONGER WANTED ANYTHING FROM THAT STORE I CONTACTED CORPORATE AND I AM NOT GOING TO STOP UNTIL SHE IS FIRED THE DISCRIMINATION LACK OF PROFESSIONALISM AND DISRESPECT WAS DISGUSTING AND THEIR ARE CONSEQUENCES FOR THESE ACTIONS I GOT HOME I HAVE WRITTEN EMAILS AND I AM WRITING REVIEWS !!!!!!!SALE SHOES THAT IS YOUR JOB LEAVE THE BANKING TO BANK TELLERS
Shoe Carnival in Douglasville Ga is AWESOME!! Customer service is always there with a smile and a helping hand!!! This is the only place I buy my athletic shoes!! They have an awesome selection and great prices! I can usually pick up 2 pair for what I would pay for one elsewhere!! Not to mention that the company has a heart of gold. They are very gracious to help underpriveleged children in time of need!! I have never had the pleasure of working with such a fabulous company with such a big heart!!! Thanks Shoe Carnival !! The United Craftsmen Shoe Drive couldn't do it without you!!!