Walked in and was genuinely greeted with a smile from the employee. She assisted me with trying to locate a dress and even though they did not have it, she made recommendations for other places to go to find what I needed. The clothes are really cute in there as well.
I called around town to get pricing for a fairly large group of friends who are coming in this weekend and could have brought considerable business to this store. I was answered with, "We don't do pricing over the phone"-- a big sigh, "I'll try". When I asked for pricing on a fifth--she stated- "I can't see it from here" and would not go look. She was even unable to spell Hornitos. I decided with this type of customer service over the phone, that it wouldn't be worth referring my out of town friends.
This place has a great selection of craft beer and good liquor. However, be forewarned the customer service is horrible. This was my recent experience: I was checking out, and asked the owner to split a payment. He told me I shouldn't make things so complicated and told me to go to an atm. After explaining to him how easy it was he finally agreed to do it. He then jerked my card out of my hand and mumbled curse words under his breath the whole time. He shorted me my change from the cash I used, and then proceeded to tell me and I quote, "f**k you; you can take your business elsewhere." This has been my go to liquor store for well over a year. I will no longer be giving them my business and I hope you won't either.
There is poor customer service. I hope you know what you want and where to find it because you are on your own
The "Heli Shop" deserves less than one star. I have NEVER in my 40 years encountered such poor customer service. We bought our 13 year old son a helicopter. He had it less than one week, played with it 4 times, less than 20 minutes each time. He never hit anything with it or mishandled it in any way. It stopped flying after the 4th time. We take it back to the shop and ask for it to be fixed. Workers said ok, and that we would receive a call to follow up. ONE MONTH LATER, we had heard nothing and returned to the shop. Helicopter and our phone number were still sitting in the same place. We asked to speak with the manager/owner. He calls us and when my husband says hello, the manager/owner says "yeah, yeah what do you want." We ask for the helicopter to be fixed or exchanged and if that's not possible, a refund. This man literally cursed at us and said we weren't getting anything. I am a physician and my husband a retired US Marine, we don't need the money nor do we entertain drama. However we do expect respect. By the end of the conversation, his best offer is for us to pay to get the parts to repair something he sold us that was defective or clearly severely overpriced for the quality. We have all bought toys/things that were shoddy in quality but this man's reaction and customer service made the experience HORRENDOUS!!
I only gave them one star because I had to... If I could give them none I would!!! I went to this store today to sell some of my sons stuff he had gotten to big for. When they called my name I went up there and the guy told me they were only going to give me $25 dollars but then he showed me what all they were going to buy so I said ok and signed the "contract" he gave me my money and then I asked him where the rest of my stuff was he pointed it out to me and I told him that the bouncy chair was mine to... He then told me that they bought that too... That chair brand new is worth $70 I didn't sign off on them buying that and all of the other things for $25 so he carried my unbought items out to my car and I came back in and said that I changed my mind I wanted my stuff back... They refused to give me my things because I had signed their paper! But I didn't know I was signing for everything the had bought they didn't tell me everything they had bought until after I had signed the paper they scammed me out of a $70 dollar chair an only paid $2 for it... I will never be going back there again and I suggest that no one else goes either...
Great deals on furniture and unique collectables with a friendly atmosphere. They really make me feel at home. I have been to several of there estate sales and parking lot sales.. Always went home with a treasure!!!Larry
Go! - you must go to this shop! So charming and great gifts and home decor' items :)