Ricks Used Appliance
6074 Bankhead Hwy, Douglasville, GA 30134
(770) 896-4982Add Hours
i bought a used washer and dryer that rick claimed he would back it up if it had issues in 30 days. i got the washer home and it didn't work. he replaced it with a much cheaper washer. he claimed that was all he had at the moment. i then noticed the dryer would not stop when you opened the door. i called he said he would order the part and come fix it. over 6 months later i was ticked off and stopped by. he suddenly had amnesia and had no knowledge of the promise. after a few words with him he told me to leave. as i promised i told him i would put reviews online everywhere i could to let the public know to stay away from this crook. the sad this is my daughter broke her arm trying to get clothes out instead of turning it off, yes i know thats her stupidity for being thoughtless. but that is why the dryers have that safety switch.
don t buy from him unless you want junk and empty promises. after he has your money the sale and service is over. good luck..
bought a washer and dryer from rick's today well the washer works good but the dryer cuts off after about 15 min of drying. i called rick and he said he would come back and check it out if he does i will change my mind about him but if not i will post and tell everyone i can NOT to buy nothing from him not even a dog house
I don't think I've ever dealt with anybody quite as dishonest! $180 refrigerator it lasted 45 days. After talking to him on the phone he told me they would fix not a problem. After that conversation he no longer answers my calls so I went by there and the guy that works with him told me I should call from a different number. So I did and he answered the phone and said he was gonna get somebody to go out and look at it. I told him I had already paid somebody to look at it. And that it could not be fixed. He told well I guess y'all have to buy another refrigerator because he didn't have any right then. Well he must have sold a lot of refrigerators today Because he had plenty when I dropped by this morning!
I read the only review on this place. I totally agree and my story is the same. We have brought back 3 yes 3 washers and Rick insinuated we must of broke it. His own son told us that sometimes washers get put out for sale and they don't even know if they work! We are returning and requesting our money back! Buyers beware!!!!
I purchased washer from this store, when I got it home it did not work, when I called them back they would not even pick it up, they told me I had to bring it back to them and let them try to repair it or give me another one. I asked the owner why should I have to bring it back to you? I bought this in good faith that you were selling a washer that works and why do you need to repair something that should not have been broken in the first place? The owner claimed I must have broke it when I moved it to my home from his shop.
sorry that you feel as though you had a bad experience but we do the best to make sure everyone is happy when they leave our shop. The reason i had asked you to bring it back up to the shop for me to look at it is because when you pick up an appliance if there is reason for it to be looked at and you picked it up you bring it to me. Although if it is delivered i come out to your home to see what the problem is. Once again sorry you feel as though you had a bad experience.