Nail Creations

I CAN NOT BELIEVE THE CUSTOMER SERVICE I RECIEVED AT THIS NAIL SHOP. VERY NASTY AND UNPROFESSIONAL!! Only reason I rated 1-star is because there is no zero option! Shocked beyond measures.

I went in and got a manicure with a gel overlay and a pedicure. Two designs on my big toes and two on my ring fingers and ended up paying $64! Now if thats not alot call me crazy. Most places charge 15 for a gel overlay and $3 for 2 designs. I thought my total since the pedicure was $22 would be the most $43....nope $64!! Im thinking $22 for my pedicure $6 for 4 designs and $15 for my manicure. They are good but they are high and that free drink they offer does not make me forget about the price! I think I was ripped off if not they need to lower their prices. Although they did fix 2 of my toes that were smudge the day after for free. I think they are nice overall. Good customer service.

I was looking of for a place that catered to kids also. Well, they had a kids menu so I decided to give it a try. My daughter, age 4, and I came in and I requested that we get done together. They said a 15 min wait so I said ok. 15 min turned into 30 min. I was fine b/c I had no other plans for that day. When they started on my feet, I requested that they do hers first instead. I asked 5 times and they kept telling me that someone would be right with her. I also got "reprimanded" for not making an appointment. I told them it was fine b/c I wouldn't be visiting their establishment again.

On a positive note, the guy who did my nails did a fantastic job. He offered my daughter and I something to drink. She got a cola and I had a delicious mimosa. They do a good job on nails, but their customer service needs to drastically improve.