Lowe's Home Improvement
7001 Douglas Blvd, Douglasville, GA 30135
Fax: (770) 947-1615
Specialties: easy returns, free delivery, free haul away, Lowe's gift cards, easy exchanges, free shipping
No coupons available
Paint shop has a very important mixer for custom white paint and the manager was notified over week ago and now I called to complete my project and management says corporate will not pay to have an IT guy out for 4 more days. Do not use Valspar custom especially at the Douglasville GA store. LOSERS.
The WORST customer service ever. Bought a refrigerator last Friday with the promise to be delivered Sunday. (Mine stopped working) Received a call Saturday night saying they could deliver when asked why? The answer we just can't, I know, I know great reason. She said it would be Tuesday or Wednesday I was away Tuesday and wasn't sure the time I'd be home so I told her it was imperative it be Wednesday morning, she said she would put I prefer an early Delivery. So Monday night at 8:52 pm a guy called (very unprofessional) said I be there in 10 mins I've got your delivery. I'm like it's supposed to be Wednesday morning I'm not even home. He said oh alright I didn't know. Like what? So then Tuesday evening I get a call saying it would be here between 11:30 am and 1:30 pm great job at getting it to me early. Well 1:30 came I get another automated call that said it would be 1:30 to 3:30 pm well 3:30 came and went so I call lowes and the delivery company after 7 calls and 6 hours on the phone I still have no refrigerator even though I was assured by all it would be here today. The Employees of the Douglasville Lowes has no customer service nor common sense do not shop there.