6875 Douglas Blvd, Douglasville, GA 30135
Parking: Lot, Private
Bike Parking: No
Wheelchair Accessible: Yes
Price Range : Average
Specialties: Dance, Blues, Educational, Coffee Makers, Comedy, Cell Phones, Disney, Audio & Video, Fax Machines, Batteries, Big Screen Tvs, Heating Systems, Dryers, Blackjack, Dishwashers, Chairs, Window Air Conditioning Units, Heating Equipment, Animation, Bbq Grills, Gas Grills, Copiers, Barbecue Grills, Desks, Barbecues, Athletic Events, Music Theater, Ice Machines, Air Conditioners, Church, Drama
I called to see if this location had a Dell computer package that was advertised as a store exclusive. I was told there were several in stock. I went to the store and talked to a sales associate who tried to steer me to several other computers. I decided to buy the one as advertised. The sales person said that they had sold out a day or two before but they would have more arriving in a day or two. I just got off the phone with this store. I was told they do not see that they will be getting any more of this model in.
I believe Best Buy is using a bait and switch tactic.
I also visited the Newnan store where I got the same story. They indicated this store had the model I wanted in stock.
I heard today that Walmart plans to compete with Best Buy for the same consumers. As much as I dislike Walmart for taking business away from retailers like Best Buy I wish them the best of luck.
I have called the main line number for over an hour now during business hours and can't get anyone to
answer the phone at the Douglas BLVD Best Buy location. I agree with the other review this store
has the worst customer service I have ever seen and I am looking for a computer for my daughter but
I can assure you it will not be from Best Buy.
Terrible customer service at Douglas Blvd Store. I still haven't received a $25 gift card as advertised with the purchase of my ipod. Sales rep was very rude. When you call the main customer service line, they've said they have 100's of issues in their cue regarding the same problem when you order from Best Buy on-line. They don't know how to resolve it and the Douglasville Store that I picked it up at said it's not their problem.