Use regular he lost an 80 dollar polo shirt and never even offered to make it right hope he does not lose your clothes also
I got plenty of holes in my button up work shirts. DO NOT USE THIS CLEANERS !!!!!! Spare yourself , and go somewhere else. Also, false advertises. Just an FYI, same day cleaning does not exist at this cleaners. Even if you do arrive by 9am , he won't take them. Like I said, spare yourself.
Ruined my daughters prom dress by sewing the strap backwards then wanted to refuse to fix it. I wouldn't trust anything this place. Owner, Victor, was very rude. He even tried to say i was wrong about the dress. Dropped off the dress at the villa rica location but had to drive to douglasville and sit and threaten not to leave before he would work on it. Had to give them 1 star to submit comment but wouldn't even give him that. Beware if you use them for any special occasion alteration
Went in on a sunday afternoon @1pm many machines down had to wait to get a free washer. spent well $22 just to wash because most of the large washers were out of oder. dryers were even worse took at least 3 hours to dry laundry for a family of 3. Fellow customer complained said that no one had said anything i then spoke up and was accusedof it being my fault because i should of told them sooner. dryers didn't get much above luke warm both myself and other customer said we sould get refunded part of what we over spent. and was told it wasn't her machiens and had several different reason to blame. Spent well over 5 hours there and around$36 to wash cloths thay any place else cost under $15 and 2 hours of my time. went there once before this just to dry and took longer than normal and spent a little bit more but thought i would give it one more try. never will go back they are crooks in more ways then one. poor customer relations
My clothes were to be ready on 3/19 and weren't (Villa Rica store). I picked them up on 3/21 and the mgr. (Lisa) told me that an employee at the Douglasville store had a miscarriage and they didn't even know she was pregnant. That was why my clothes were not ready and that I should have compassion. I calmly said that compassion goes both ways. She raised her voice and continued to say that I had no compassion. She then said that I should go to another cleaners (3 times). She did finally apologize that the clothes weren't ready when promised but went on to say again that I should find another cleaning service. She handled this situation in the worst possible manner and showed the new employee she was training how to lose customers. I shall not go there again and will report her and the company to the BBB and Chamber of Commerce. All she needed to say was, I apologize for the delay and leave it at that. She took the situation to a level that was uncalled for. Lisa showed a lack of customer service skills as well as compassion. She also violated federal and state HIPPA laws by telling me confidential medical information about an employee. Shame on Lisa and V's Cleaners for hiring her as a manager.