While I enjoy this branch and will continue doing business with them, I have to let you all know I received the worst service at your Ft. Lauderdale, FL and Miami, FL airport location while on vacation this past Thanksgiving week. Rick at the Douglasville, GA branch is amazing to work with. If someone calls me to discuss the concerns I had with your other location, please feel free to. Thanks to Rick and his staff I wont stop coming to Enterprise. Thank you!
I was a "frequent" customer until my last rental. They are very friendly, direct,and professional however the selection is horrible at times. They will attempt to accommodate your needs to keep you satisfied.Whatever you do, don't have a situation where you need to call them back because the phones are always busy. Lack of staff is hurting them.
I am a regular at this location due to their great weekend special. They have a great selection of new eco gas saving cars. This is the best location in Douglasville because of Carlita, Shardae and Mark's above and beyond customer service.
Needed a car for an overnight trip to Memphis, TN. I had reserved a Large SUV, but their was a recall, so Justin Croft was able to provide an alternative to fit 5 adults seamlessly snd I was on my way. Customer service was fantastic!!!!!!!
Great customer service with new staff! From the management - Rick , the manager, Assistant manager and the drivers: Kayla and Drew. I'm an Enterprise Plus Customer and they take care of me every time I visit!
I've always had a great experience when I visited Enterprise on Douglas Blvd. I been using their service for years and would recommend them to anyone. Best Rent-A-Car service there is
Awesome customer was the best you got my business for now on Justin Croft was the best. when I return my vehicle my deposit was back on my card the same day!!!!!
Very Awesome Great customer service Justin Croft was a very great and helpful Agent on returning the vehicle my deposit was back on my card the same day!!!!
I will say the pros was was fast, yet the car was dirty it has the smell of cigarettes and had a few minor broken items on the inside.