Warning: This dealership is totally focused on new boat sales. Once you leave the lot you’re on your own. Their knowledge/customer service for any following maintenance & repair is zero. I wouldn’t get another boat from them for free.
Unbelievable inventory ... they even had a pontoon with twin 350’s ... crazy! We got one with much less power but convinced we got the best pontoon on the market at the best price.
Best boat dealer off water by the railroad tracks in West Atlanta. Huge selection of Avalon pontoon boats and many resale model sport crafts. Competitive pricing and excellent service center.
Joe, the owner, can be a tad pushy, but he's a salesman. What can you say. He hired a professional, certified marine mechanic over a year ago and is working hard to build his busines and earn a good reputation. They did what it took to please us with our new Avalon pontoon. They delivered it to our lake and Chris stayed with us to show us how to work everything. No complaints here -- give them a try.
First and foremost let me say that Joe, the owner of this place is a little full of himself. He believes he is the foremost expert on all things water related, also a little arrogant, or ignorant in my opinion. I bought a 2008 Mariah SX19 from him, well from his minion Brian. I dealt with Brian for the most part, until it was time to sign paperwork that is, and then Joe steps in, "back from his vacation... again". After confirming the negotiations with Joe I signed on the dotted line... BIG MISTAKE! Before we even left the lot with the boat, the right rear tail light was out, which I have since replaced with LED ones. You would think that the boat and trailer would have been inspected before the finalized paper work was done i.e. any car dealer or such doing a "101 point inspection". Got the boat out to the water and realized the bilge pump didn't work, well since the dealership is land locked how would I have known. He owned up to this and replaced it, but again how would HE NOT have known if they did an inspection beforehand. I had to bring the boat all the way back from Lake Allatoona to Douglasville, which is a hassle for me, the customer. While out on the lake, the same day as the bilge pump incident ,the bimini top that was suppose to be new had failed. I was promised by Brian it would be replaced with "Sunbrella" material and a stronger frame, along with the installing the snap in carpet that was being "fixed". I came back on the day we, Brian and I, decided on and the bimini was the same one as before, they just replaced some screws in the frame, the carpet was not done and the pump was the only thing done as promised. The lack of communication was terrible. I was told then that the carpet was "cut wrong and this was the bimini they order for every boat that needs one”. It’s that $100 version you would use for a Bayliner, no offense, but this is not what we had agreed on. I had already made plans for the weekend with it and was not going to cancel them. Brain and I, agreed to for him to come out and measure for the carpet and get it ordered. Again failure happened, no call no show from Brian and was asked to bring the boat back yet again to "cut and install" the carpet. So I reluctantly, brought the boat back out there yet again. At this point I just want my carpet done and have gotten over the fact that I was promised a new "Sunbrella" bimini and it didn't happen because "that’s the one we use on all of our boats, I'm sorry Brian told you that it would be "Sunbrella" brand. He is kind of new and I'm the one who makes those kinds of calls". Well where was he, on vacation yet again, as I'm told. So I go to pick my boat up for the 4th time and get there and surprise, surprise no carpet, "I had to fire my carpet guy for messing it up again". Ok, so I bought this boat in mid July, it is now mid September and I still don't have my carpet. I get the phone call saying the carpet is done and I need to bring the boat back up to them for fitting. So I do and what do ya know, this carpet is the cheapest stuff you could possibly get or “have made”. I call him and am told again “this is what we have in that 30k Sea Ray out there”. Excuse me, but I don’t think so, I would not buy a boat at said price with the knowledge of such doings. I got so fed up with this I told Joe to just give me some money back and I would go get carpet done. I have already contacted a upholstery shop and seen their work and will pay them the money plus some for it to be done RIGHT. Bottom line is, if the boat is coming from A Boat House in Douglasville, GA. DO NOT BUY IT, find somewhere else to go!