Not cheap but good selection. If you are just looking, they seem insulted if you don't buy anything. Also watch you like you're going to put a pair of workboots in your shorts and walk out. I went in the women's side looking for my 80 year old mother and was treated like a pervert. I was in the women's SHOE dept, not the women's BATHROOM. This store has quickly become my last choice for men's shoes.
My experience was different. The ladies did "keep an eye out" but it felt more like they wanted to be available and helpful. They also helped me find a shoe from the store in Columbus that they didn't have in stock there. I'm sorry you had a bad experience.