Made the reservation online with my debit card and when I get there they tell me I can't rent a car unless I have a bill in my name and/or my paycheck stubs because I have a debit card and not a major credit card. I have never had a problem like that with any other car rental company.
This is a great company to deal with. They have very fair prices have great customer service. I would recommend Kayla or Wayne to anyone who needs a car. Also I could not believe they have a service contract on all of their cars. I found this out after I purchased the vehicle.
This is a great company to deal with. They are very fair prices are great and customer service is superior. I would recommend Kayla or Wayne to anyone who needs a car.
We wanted a truck or something with a towing package. The sales mgr suggested a Jeep,no tow package and definitely not a truck. He argued and pushed this said vehicle until we broke,we were in need of a vehicle. The day it was purchased,we had Jim Whaley Tires put on 4 decent tires b/c all five included the spare we're bald as a baby's ass. Two weeks to the date,we had to take it to their shop to fix a busted radiator,charged us $200 extra. Then a month later,the battery was leaking acid,$80 extra from Wal-Mart!!! Top it off,we had to replace the alternator and damn serpentine belt $250 and a month later,back on the road. Now they wanna repo it and say,(that's what you get when you buy used). Piss poor management and dealership!!! I wouldn't recommend them to my worst enemy!!!
The agency in Doran Alabama gave me a great experience on my last minute pickup and booking. Another reason I always drive with Enterprise.
The Enterprise Rent-A-Car Office in Dothan, Alabama was a great office to rent a car from. Their people are friendly and fast. The Dothan office is the best I have ever rented from.
The best place to go to rent a vehicle. The service was more than great, it's friendly too! Highly recommended.
The staff were the best . Very helpful , very pleasant and accommodating . Always have enough cars or trucks .
The customer care personnel always take care of my transportation needs in a very professional manner.
I see some bad reviews on here and I'm not sure what to attribute them to other than customers generally being rude. I have recieved better customer service at this establishment than anywhere. The ladies in the money department are kind and understanding, the salesmen are polite and not pushy, and the manager like is amazing. My salesman, Dee, was very flexible with my schedule and appropriately matched my needs to a vehicle I love. Dee was never pushy and was very good at answering the 1,000 questions I asked him. Michael Spurlock the manager has gone above and beyond to help me be in a reliable vehicle. About a week after purchasing my used vehicle something needed repaired with it (to no fault of my own or the dealership) and even though I purchased the vehicle without warranty they fixed the issue free of charge. I would recommend this place to anybody, do not hesitate to give them a call and drop by... They are awesome.