Made the reservation online with my debit card and when I get there they tell me I can't rent a car unless I have a bill in my name and/or my paycheck stubs because I have a debit card and not a major credit card. I have never had a problem like that with any other car rental company.
The agency in Doran Alabama gave me a great experience on my last minute pickup and booking. Another reason I always drive with Enterprise.
The Enterprise Rent-A-Car Office in Dothan, Alabama was a great office to rent a car from. Their people are friendly and fast. The Dothan office is the best I have ever rented from.
The best place to go to rent a vehicle. The service was more than great, it's friendly too! Highly recommended.
The staff were the best . Very helpful , very pleasant and accommodating . Always have enough cars or trucks .
The customer care personnel always take care of my transportation needs in a very professional manner.
I will NEVER buy another car from here!!!! My purchase was made April 2016 when I was 9 months pregnant.WORDS CAN NOT EXPRESS HOW HURT I AM THAT I WAS TAKEN ADVANTAGE OF LIKE THIS.I will put this review on every site I can because Dothan Outlet Rental Cars Sales takes advantage of pregnant women, sold me a piece of junk I need $10,000 of repair and only drove 4 weeks before it almost killed me my kids, my newborn baby and nephew and now I may lose my job because I have no car!!!Then they tell me they can't help me. I work for a living to take care of my 4 kids, how can I afford a car payment on a car I can't drive because the engine and power steering are gone???? These are horrible people and I will let everyone know it.
Rental used for business travel. The last two times (within a month of each other) has been horrid. Employees do not seem to care about the customer or providing any type of service to " get them on their way." The cars have been quickly washed and detailed (if you want to call it detailed) and the SMELL OF SMOKE in BOTH CARS has been unbearable. I had to get air fresheners just to drive it and then smelled like smoke when I got to my destination. SINCE there is a NO SMOKING POLICY and fine attached, you have to ask yourself why this is a PROBLEM. But they just tell you, "sorry this is all we have and then spray something in the car" I would advise better detailing, better employees who at least act like they care and for the company to uphold the policies when people smoke in rentals. Raise the fine, enforce the fine Do something! If there had been an other option, I would have used them!
On the day that I rented a vehicle, I was very pleased with the service. The wait time for the rental was minimum and the return was extremely quick.
Great rental company, very accommodating, New 2016 car, wait time to rent was a little long but return was painless.