Great experience with this dealership. Worked with Jose as our salesman and Larry as the sales manager. Both of them went above and beyond to get us the vehicle we wanted and to ensure we were happy. For the model we purchased, we couldn't find a better deal at any other dealership and they gave us more money for our trade than any other dealership would. Highly recommended!
Every time I call to make an appointment, the line is busy.I have to call several times for someone to answer the phone.I called 3 times before 10:00 a.m. and the line was busy. I'll probably have to call another 10 times before I talk to a human being today.
Superior service, attention, and care when we had car trouble on the highway adjacent to Alexander Chevrolet. Replaced alternator on a busy afternoon.
The best service department ever!! I had a problem with Saturn. I took it to the experts. They waisted no time in taking care of my car!
Got my car back from their service department and the windshield wipers, cd player, horn, steering wheel buttons didn't work and wouldn't take the time to look at it after and wanted more money. Do yourself a favor and take yourself somewhere else
I was needing a car. I met up with David Parish and he was truly concerned about getting me what i needed. I was left with the impression that he wanted to help me more than he wanted to sell a car. A truly sincere person; I got a used car and when the battery went dead on the 5th day, Beaman Ford bought me a new battery. They did me right.
We have purchased 6 cars over the last 3 years and the sales experience has been exceptional and the service is second to none!
Do not like the service department. Not very user friendly. They tend to ignore you and don't want to really help much. Need better customer service.
Took off work to take second car on recall only to get there at for them to say ran out of parts.Would a phone call be to much to expect?Would rate Alexander -0
I bought 3 auto from alexander. the first one was a 2003 olds alero; 5 weeks ago coming from Nashville the accelerated stuck and me an my wife could have been killed. took it to alex. after 961.79 they put a throttle cable; and other stuff they said it needed. 4 weeks later it stuck again. today aug. 25 I carried it back they said couldn't fine nothing wrong. after a few choice words I started back to McEwen. on 70 coming out of Dickson got car up to 55 let off accelerator pedal car maintain speed for a mile till I had to brake for cars in front. done that 2 or 3 times till I got to McEwen. ill not buy another auto from them/////