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Fax: (615) 740-7073
Ford Motor Company
Services: Oil Change
I was needing a car. I met up with David Parish and he was truly concerned about getting me what i needed. I was left with the impression that he wanted to help me more than he wanted to sell a car. A truly sincere person; I got a used car and when the battery went dead on the 5th day, Beaman Ford bought me a new battery. They did me right.
We are from Texas and travel the country living full time in our 5th wheel trailer. When we needed the brakes serviced on our 2006 F350, we were staying just outside Dickson, TN. so decided to give Beaman For a try. From the moment we talked to the first service person to make the appointment to the time we left, we were treated with the utmost respect and consideration that anyone could possibly respect. They even offered a loner car at no cost to us since the service was going to take several hours. We accepted this offer and were provided with a nice clean 2011 Crown Victoria during the time required for service at no additional cost. The dealer service area is not real large but is adequate for a dealership this size and it is very clean and everyone is very professional and friendly. When setting up the appointment, the service tech said she would order all the parts that may be required,based on their analysis of the symptoms, so they would have the parts available when we arrived for our appointment 2 days later. We were only charged for the parts required and they accomplished the repair in the time quoted. This was an excellent service experience.
Do not have anything to do with this dealership. After talking with Mike Hunt, Service Department Manager I would have nothing to do with place. the way he talked to me and then hung up on me. I would not recommend this dealership to anyone in the surrounding area. For Chris in the Service Department top notch guy and it's a shame that he reports to Mike Hunt it should be the other way around he should be reporting to Chris or not even be there. I think if you bought out a former dealership you should honor what they have not done !!!!!!! DO NOT BUY A CAR FROM THERE and DO NOT GET IT REPAIRED there they will screw you over
Phone: (615) 446-2308
Address: 1717 Highway 46 S, Dickson, TN 37055