I would recommend not going there they gave me and estimate for 400. And they call me after the job was done and wanted 1250.
Worst service ever!!! We're told that they would get us in at 9:00.. 45 after nine they finally drove it into shop.. two and half hours after nine and still not finished.. we live out of town so stuck waiting. would be better off driving to Bismarck next time!!!!
Poor customer service as far as labor quotes , returned. Phone called , customers inquiries
I took my truck here for a lube, oil and filter change as well as a transmission service. There was also a couple of engine codes and my stabillitrac light comes on and when it does the truck pulls to the right like the computer is activating the right front brake. In 7.5 hours they pulled the codes, changed the oil and all filters (tranny, air, fuel and oil) and serviced the transmission. During this time not one person in the shop was able to open a book and find out what the codes they pulled meant (because their gmc tech was out) and they succeeded in making my truck say that there is water in my fuel which it has never done before and apparently their multipoint inspection doesn't have them check coolant level because I had to add coolant because the light that was on when I took it in was still on when I picked my truck up. Due to these issues I checked the oil and tranny fluid levels, oil was fine, with the tranny temp at 138° F I followed the procedures in the manual and my ATF level is about 1.5"bike the cold check line! Needless to say I won't be a repeat customer or recommend them to anyone.
I highly Recommend Dan Porters compared to any other dealership in town. They were Honest and worked with me.. They were patient , i trusted them and they put themselves into the custumers perspective. They care about their custumers and are willing to always work things out! Tyler, Rob and Craig were the ones who worked with me. I also Recommend Dan Porters because unlike other places in town , they dont Jack up the prices because of the growing oil field population! They are Fair with their prices and are understanding. They have been in business for many years and most of the employees are from Dickinson and Know what is practical..They also gave me a free oil change after i purchased my vehical and have a points reward club for using their services.. They stand behind their work. I felt more comfortable going through them then a private dealer because You can trust them.
Rude people there... You get charged for junk and then grown men employees walk right past you and your wife and don't even bother to ask if you need help unloading a frickin stove into a dumpster that's higher than your pickup... Great customer service let me tell ya.... Very disappointed in the city I grew up in.