South Mississippi Urgent Care
3661 Sangani Blvd, Diberville, MS 39540
went in on a saturday for an ear infection. would have used my regular clinic, but it was closed. asked for antibiotics for the ear infection, and drops. both were prescribed, but only the antibiotics were called in. didn't find out about that, until my Rx was ready, at the pharmacy, and was told by the pharmacist only the antibiotics were called in. wasn't able to get the drops called in until the following monday, since the clinic closed earlier than their posted hours (because i tried to get it sorted, right away); so i got to suffer with ear pain for all of saturday, sunday and part of monday. clinic claimed they sent in the Rx, but i'm gonna believe the pharmacy, on this one. pharmacy said only the antibiotics were called in. i was the only patient in the building, and i guess i didn't rate the full attention of the person who handles calling in the prescriptions. i can see why the reviews are so terrible for this place. i don't recommend. wait til monday, if you can, and see a place that will actually provide you with medical care. :/
addendum: i will have to have this ear infection treated again, and i suspect not having the drops is part of the reason why. the last pill in the z-pack is for tomorrow, and i do not feel as if my ear infection is any better. it really would have been helpful to have the ear drops, when i was supposed to get them. very unhappy with this whole business. irks me that my insurance company is paying them anything, at all. :/
after reading the reviews on this site, I couldn't believe it. I went to the urgentcare in diberville and was given EXCEPTIONAL care, they took care of me and made me feel welcomed. front desk staff was very friendly and professional and the provider that I saw was very caring and took the time to explain everything. I WILL be coming back to this facility!
If I could give less than one star I would. I brought my son here to be seen in May. The DR came within 3 feet of my son and said he had spider bites. Amazing to see how he could diagnose him in less than a minute standing across the room. As though that were not enough the charged me out of pocket at the time of service close to $100 and then billed my insurance as well. I found the error when I received my EOB discovering they had over charged me. I have been calling them for a month and 1/2 and YET to get a straight answer. Their so called supervisor has supposed to have contacted me multiple times and even after attempting to call her number directly since I can't seem to get a call when the clerks relay the message I still cannot get her on the phone. I was given excuses from the billing department about how sometimes the people working the desk do not pay attention and also about how they were in the process of switching systems. NONE OF THIS MAKES UP FOR THE LACK OF SERVICE I HAVE RECEIVED REGARDING THIS ISSUE. They had no issue flopping their hands out to collect money for the sub par medical service at the time and managed to have absolutely no trouble billing my insurance. It seems to be a very different story now that they owe me money though. I do not recommend this place.
I have been to his place numerous times. They are unprofessional on every level. A the beginning of the year they would not see me until I paid them $175 dollars because of the new year. My husband paid them cash and a receipt was written. Well 8 months later I'm told they have no record of the receipt book and I owe $200. I have insurance! After talking with or lady I'm told I do not owe and then talk to another and am told they are under new management and no one that used to work there does anymore and I do owe. I am livid because they obviously had this scam going on after checking all the other reviews! Very disappointed.
Don't waste your time or money. I feel like they didn't listen to me and rushed me out of the office with no antibiotics for a sinus infection??? Got to Pharmacy to get the nasal spray prescription filled and even the pharmacist said that this place is a joke. I live out of town and will have to go to my family doctor and pay another copay now when I get home. Cannot believe they are even in business.
11/16/2010Provided by Citysearch -
South Mississippi Urgent Care - This is the worst medical clinic I have ever been to in my life. The moron nurse practitioner could not determine that I had a kidney stone, sent me for unnecessary tests at the hospital (that would not have shown that I had a kidney stone), costing me a ton of money with no relief or diagnosis. Prescribed un-needed and pointless drugs, that I should have been given for a kidney stone. His office lied about the test results not coming back in for three weeks and shrugged me off every time I called to check on the results. They never bothered to call me with my test results, and after several attempts calling myself, I finally get the rude, uncaring, condescending, and lazy nurse to tell me that they have received the results; then she told me another lie that if there was a problem with my results they would have called me and that is why I haven’t been called back, even though I had called several times asking them to call me when the results came in. She refused to provide me with any information over the phone telling me that I would have to come in for another visit to get my results; costing me more money. This place is one the biggest insurance scams I have ever seen! Do not waste your time and money with these morons! The service is awful, the workers are uncaring, condescending, useless idiots, and in the end you waste time with no result. Luckily, I was not dying … or who knows I might be they still haven’t given me my test results. Absolutely the worst clinic is south Mississippi.