Encore Teppan

A saga of expectation, followed by disappointment and dashing of future expectations. Note: my wife and I eat out 6-7 nites a week. Our favorites being Teppan and Sushi.
First disappointment was the lack of Tomago.
Our "chef" clearly was a novice:
His demonstration was poor, the fried rice and vegetables were tasteless, my wife's filet was a disaster - BUT the owner cooked another one that was superb, my tofu steak was delicious.
Another chef working at the same stove top (William) was able to put on a marvelous show and produce marvelous aromas from the same basic ingredients. The final blow was being told that my wife's preference for preparation of her filet (sliced garlic and butter) would not be available again. Your seeming lack of desire to provide food in accordance with our tastes makes our attendance at your establishment unlikely. Should circumstances change, I would prefer to again support a local business.
By the way - I never received my shrimp or a refill of my tea.