This place is a piece of s*** it's nasty the police are rudely I had to take my mother out of there because they always stealing her stuff they keep their patients wet all day poop on them all day it's just not a good place to put your favorite love ones keep your loved ones out of this place they will not be cared for they do nothing for the people but verbally abused I give them zero Stars cuz you can never catch up with the DOA/ owner I have to put one star for a rating cuz I really give it no stars
26001 Ford RdDearborn Heights, MI 48127
From Business: Heartland Health Care Center's skilled nursing and rehabilitation centers offer post-acute services for those transitioning from hospital to home. This specialize…
the worst experience in my life....made me worse...lucky to get help in less than 3 months. After years of this I finally sought private help is costing me everything that I have to leave on.i
Lacked professionalism and organization.
My mom was happy with the care that was given here. However the administration staff does NOT make it a priority to inform the family about the availability of beds and what the insurance will cover. My mom was sent to the emergency room after complaining to staff about being handled roughly. When it was time for her to return, we were told she couldn't come back because they didn't have a bed for her...WOW! I later found this not to be true! All of their beds are dual certified for medicare and medicaid. This was done because they did not want to deal with a patient who has dementia. THIS I NOT GOOD OR PROFESSIONAL PRACTICE!!!
Please DO NOT TAKE YOUR LOVE ONE HERE.!!!!! This place is horrible they refused to call an ambulance when my father was sick. My father told them for days he was having chest pains. They ignored him. When I got there the next day. he hardly could breath. I had to take him to the hospital. The Doctor said he had congested heart failure. Those bastards doesn't care about those patients. They stole all his clothes, and money,snacks. This place needs to be shut down. Everytime I go in there the place stinks. Some of the nurses are rude with a bad attitude.
The Owner Personally CUSSED Me OUT, and made a HUGE scene like someone on drugs, while I was just attempting to make small talk and buy my meds.. I can go into a point for point, long, drawn-out story. But at the end of the day. A guy (WHO CLAIMED TO BE THE OWNER) was treating me EXTREMELY disrespectfully and was being VERY rude repeatedly to me, and was VERY dismissive. So I mentioned that I didn't appreciate being treated with such a condescending tone and manner, then he squared up on me behind the counter, making threats, cussing me out, chewing into me, etc etc etc. They have some good meds, why I went there orginally.. BUT NEVER SHOULD A CUSTOMER BE TREATED LIKE I WAS.. THIS WAS JUST INSANE.. NEVER AGAIN WILL I EVER RETURN HERE OR SUGGEST SOMEONE TO GO HERE AND SPEND THEIR HARD EARNED MONEY WITH PEOPLE LIKE THIS.... (Whole time I remained idle and non-provoking simply asking what I did to be treated so badly as a customer, only making the situation worse.. JUST WAIT UNTIL YOU CATCH ONE OF THESE GUYS HAVING A BAD DAY AND FOR NO REASON THEY TAKE IT OUT ON YOU....)
Stay away. Waited in the emergency room with very low BP feeling like I was having a heart attack for over a half hour & had to page family to get someone there & then the nurse lied and said she had seen me. Was to be released 2nd day and the heart doctor wanted to keep me another day - bent over me and said "trust me this isn't about money. Of course it was about money or he wouldn't have made that statement. Still getting bills 2 years later with no explanation of what the charges are.
stay clear. not worth your time or money. to much to list. theft from employees on patients, poor care, people don't bath shower or wash.The stinch of urine is always in the air.
yes it was i also was trying to find out about how to get in contact with the persons that are affiliated with the masonic fraternity.i'm a resident in toledo.ohio also an OES member
The staff is exceedingly rude and quick with you. All I need is a drug screen for a new job and I have been here over an hour already. They can't tell me how long the wait is since they take all injury cases first. There was 2 injuries when i first got here now theres 3. It takes 2 minutes to pee in a cup, I shouldn't have to wait an estimated 2-3 hours.