My master cylinder went out on my RV. I needed to be somewhere the next day. They were extremely fast fixing my RV. The customer service was the worst. They left the hubcap off my wheel. It took 6 months to get compensated for the hubcap they lost. The owner refused to take my phone calls. I ended up doing a charge back on my credit card payment to get him to take notice. Then he still wouldn't take my calls. I had my brother-in-law call him after I just got his voice mail. He picked up the phone for my brother-in-law. That was the only way to get in contact with him. He ended up paying me for the lost hubcap. He acted a little snotty when we finally met. All he could say was why did you do a charge back on the credit card. I just told him if he would return a call I would not have had to do that. The work was great. The customer service sucked. If I could have given them a negative star I would have. If you have to use them pay with a credit card in case something does go wrong.
1801 Michigan AveDetroit, MI 48216
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From Business: Firestone Complete Auto Care is a full-service auto maintenance and repair shop offering a large and affordable selection of tires, convenient hours & locations f…
we were broke down in the middle of the night only had 250 no one else would come out they fixed out coolant leak and let us send him the other 175 when we got home God bless !!!! ty
Jermy is useless don't want to pay his bills if he owes u money he will block your calls and ignore you I wouldn't recommend anyone going to his shop he's very rude and disrespectful and does not pay people that helped him out and worked on trucks for him I will be letting everyone know about jermy I have a lot of friends in Michigan so that's my thought of his bogus operation just want to warn others about him
I've been using D&M for several years now and they maintain my fleet of 15 trucks and trailers it always nice to know a business that will answer the phones 24/7 no matter what day it is and have someone out to your breakdown in less then 1 hour
Think again before calling this place. The OWNER is a disrespectful and horrible person to do business with. Charges extra because he feels like it. Be careful. Charges to then not even guarantee repair will work for long.