My mom was happy with the care that was given here. However the administration staff does NOT make it a priority to inform the family about the availability of beds and what the insurance will cover. My mom was sent to the emergency room after complaining to staff about being handled roughly. When it was time for her to return, we were told she couldn't come back because they didn't have a bed for her...WOW! I later found this not to be true! All of their beds are dual certified for medicare and medicaid. This was done because they did not want to deal with a patient who has dementia. THIS I NOT GOOD OR PROFESSIONAL PRACTICE!!!
My mother is a resident in this facility. I am there everyday. Every issue or need that my sister and I have had is addressed immediately. The staff is friendly and curteous and are attentive to the needs of the residents. The place is clean. Since I had to put my mother in a skilled nursing facility, I have no regrets about choosing this facility. In addition, the physical therapy offered at this location is top notch, excellent and is helping my mother's condition improve.
Seem to be a nice place on the 1st floor then we were moved on the 3rd floor. Most staff (CNA) on this floor are lazy and seem to be there for a pay check only not really caring for their patients and the staff blames the other shift of wrong doing a lot..... NOT ACCEPTABLE some staff need to be retrained or fired.