Roto-Rooter Plumbing & Drain Services
422 W Congress St, Detroit, MI 48226
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|Mon - Sun:|
Emergency Service: Yes
Services: Water Damage Restoration, Plumbing, Handyman Service, Wells, Sewer Cleaning, Drain Pipe, Water Heaters, Drain Cleaning, Septic Tank
02/23/2012Provided by Citysearch -
I called Roto-Rooter to come out and look at a leaking drain from my bathtub. The galvanized pipe had to be replaced (which I already knew). Dave came out and gave us an honest assessment of the problem, giving me an accurate cost and time estimate (he estimated it would take him three hours to completely remove the drain and add new PVC pipe and it only took him two hours). There was no pressure to sign a contact immediately. I have young twin girls and he was respectful of the noise volume, trying to get the loud work out of the way so they could go down for naps later. The job was completed with excellent worksmanship and Dave walked me through everything he did upon completion. If you need a plumber in the Detroit area I would definitely recommend Roto-Rooter.
02/21/2012Provided by Citysearch -
A Roto-Rooter Plumber arrived bright and early at my home today to repair a longstanding problem I was having with my bathroom sink. Roger was an excellent technician, very personable, respectful, and knew exactly what he had to do to get the job done. His customer service and his ability to dissect the problem quickly was beyond my expectations. I would highly recommend this service and I also would highly recommend anyone requesting Roger to take care of your plumbing needs. Roto Rooter is great!
02/20/2012Provided by Citysearch -
February 20, 2012
Roto-Rooter was out to my home today and they were efficient and thorough with the job that needed to be done. This job was to repair a water leak. I wasn't aware that Roto-Rooter had such a vast complement of plumbers in the Detroit area. I guess I always associated Roto-Rooter with drain cleaning and not plumber work. This was a pleasant surprise for them to do the work both well and cost effectively.
Erik F. came out and replaced our stationary tub & trap. That all was well, what wasn't was the mess that was left on the basement floor. For a company that promotes ""maid-like cleanup"" this was far from it. We weren't expecting perfection but there was a cement trail all the way up the stairs and a disgusting film left all in fron of the laundry area. Would never recommend.
Will be looking for a different plumber in the Detroit area the next time an issue arises!
Aaron came to our house today because we had a back-up in the drain of our basement whenever any water was running (shower, bath, etc) for over 10 minutes. My husband is very handy and tried all the tricks of the trade to get the blockage out himself, but it was too far from to drain to locate it. Aaron was extremely courteous, quick, and helpful! He located the problem within minutes and even waived the video fee for us. He cleared the clog quickly and even showed us the water running out of the water main to the street as how it should always look. He showed us how the drains were inter-connected and what he found on the video of our pipes. We could not have asked for better service from Aaaon and Roto-Rooter. If any other problems should occur, we will contact Roto-Rooter and ask specifically for Aaron. We can't thank you enough, Aaron!
The customer service started right when you call Roto-Rooters to set up an appointment with their friendly staff. Our service technician was very efficient and knowledgeable, giving all information needed including future prevention. We will definitely use them again! This was for invoice 44824.
02/10/2012Provided by Citysearch -
WOW what a pleasant experience with my Detroit Plumber! My shower is up and running with HOT water again from Aaron who did an amazing job explaining what was going on at all times and was very courteous and professional. I will in the future when needed again call Roto-Rooter and specifically Aaron again for service ... thank you Roto-Rooter Detroit :)
02/04/2012Provided by Citysearch -
SUPER DUPER QUICK AND SWEET SERVICE~` all the plumber services from your Detroit team were great and nice. Our all church members were very impressed for your caring and speedy services right after our underground plumbing issues were happened. Jason(25 yrs great estimates with sweet coordination from the beginning to the end), Anthony(Energetic devotion to check all the details with his spirit!),Chris(Never ending powers and techniques to control the excavator like delicate human hands^^).. and other great staff^^
Thanks and bless all these team member in Jesus name and we all in our Korean Presbyterian chuch of Michigan thanks for your great devotion and efforts. Now all our members are doing all the worships and
programs without any concerns due to your company and team^^ God bless you all ROTO ROOTER~
My toilet backed up, and after plunging for a while, the nasty water decided to back up into our tub. We called Roto Rooter, and they were able to come in the morning. Eric F, technician #363, was very nice and did a thorough job, replacing the cast iron stack, snaking it, then using the video camera to make sure there weren't any other issues. As other reviews have mentioned, it was pricey, but overall I was pleased with the service.
01/29/2012Provided by Citysearch -
I knew I needed a new laundry tub, but wasn't aware that my hot water heater was 15 years old. Do I wait for water to be all over my basement...not fun. They replaced my laundry tub and supplied a new water heater for me. It was helpful for me that I didn't have to go shop for these items and then have them installed. They had them readily available, with warrenty protection. The two men who did my work were very professional, one being an experienced plumber. Will be calling Roto-Rooter for future jobs!