Roto-Rooter Plumbing & Drain Services
422 W Congress St, Detroit, MI 48226
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|Mon - Sun:|
Emergency Service: Yes
Services: Water Damage Restoration, Plumbing, Handyman Service, Wells, Sewer Cleaning, Drain Pipe, Water Heaters, Drain Cleaning, Septic Tank
06/01/2012Provided by Citysearch -
Roto-Rooter wasn't the first estimate we received or the lowest, but it was the most detailed, concise appraisal of the job. Every aspect of supplies and application was detailed on our estimate. The next day, two personable and soon proven very capable workmen showed up bright and early and went straight to work. The equipment was first rate and soon drew the attention of the neighbors, especially the men who all wished for a turn at the backhoe. The job was monumental, digging down 20 ft and reconnecting to the main sewer line. The men finished the job as projected and when they left the area, almost undesturbed to the naked eye, including my landscaping. Roto-Rooter is our only plumbing service from now on.
The McCarthys from Detroit
05/08/2012Provided by Citysearch -
I had a sewer backup on a Sunday, I called Roto Rooter and they said a technician would call me back, I received a call in less than 30 minutes and the technician Bill Wiper #382 was out in an hour! He was fantastic. He cleared my drains and explained to me what he was doing. He also told me on how to avoid problems in the future. I would recommend them to anyone, as they have such great service!
04/16/2012Provided by Citysearch -
I had a problem with a sewage backup in my basement on a weekend. I called a few places and Roto-Rooter was one of two places I tried to contract. The other place said they would be out in 2 - 3 hours and I never heard back from them again. Roto-Rooter said they would be out, and even thought it took a while, they showed up and Aaron did a fantastic job. He cleared up the clog, showing me what he was doing the entire time, and offered recommendations on how to avoid future problems. I would definitely use them again, and would hope to have Aaron on the call again.
04/05/2012Provided by Citysearch -
My garbage disposal was not working at all. I got it to begin running and draining again but it sounded strange and smelled hot. Roto Rooter took a look at it. They gave it a test run and the thing totally burned out (started smoking, etc.). They said it was essentially dead. They offered to replace it or install a new basket filter (so as to not have to use a garbage disposal). Although I was not happy to have to totally replace the disposal and pay as much as I did, it appeared that was my best option. So they picked-up the new disposal and installed it. They did it that same day and quickly. The technician was friendly, knowledgeable, and did good work. Overall I was happy.
On the other end of things, the technician talked to his supervisor about contacting me so I could discuss service I had done on my main drain back in February 2012. I am dissatisfied that the super has not called me back and will have to follow-up with him/her.
04/04/2012Provided by Citysearch -
Had problems with main drain backing up intermittently and leaking faucet in kitchen. Looking for plumber in Detroit and Roto Rooter seemed a logical choice. Very professional company from booking service to end of job. The company gives their guys all the time needed to do the job right the first time. Eric was great, he replaced my kitchen faucet and cleared the main drain. He also discussed means to prevent problems in future. They offer a decent warranty on their work. I will definately use this company again.
03/26/2012Provided by Citysearch -
In Detroit area: Called to get jetting since our basement was flooded. SOOOO glad they sent a service technician named Kyle at the last minute. He came at 3:30pm to help us out and stayed til 8pm!! This plumbing job was intense and the roots were really bad. He went above the call of duty to make sure we were taken care of so we could have running water again that day, instead of making us wait til Monday, even though it meant staying past normal working hours. Thanks Kyle!
03/21/2012Provided by Citysearch -
Called Roto-Rooter and got an immediate time for service call. Service technician Erik Fox # 363 arrived promptly, assessed clogged sink problem, explained what steps were necessary to resolve problem, got approval to proceed. Work was done efficiently with recommendations on how to maintain drains using Roto-Rooter drain cleaner. We were satisfied with performance of work, courtesy of technician, and would recommend to anyone needing immediate plumbing service. We even got a senior citizens discount - always a good thing!
03/17/2012Provided by Citysearch -
After unsuccessfully trying to unclog a bathtub drain pipe, we called Roto Rooter. Aaron, technician number 377, was very prompt and efficient, arriving less than an hour on a Saturday morning after we made the call. By the early afternoon, we had a new drain pipe installed and the basement was cleaned up. We would certainly recommend Roto Rooter for Detroit-area residents in need of a plumber.
I was hesitant to contact Roto Rooter because I thought it would be pricey because II've already went through Contractor-Hell and was very un-trusting of the industry. The technician that came out ot my home; Aaron B. Tech #377 went above and beyond what I requested. I've been living without a kitchen sink for 4 months now and was concerned that I couldn't find someone to finish my kitchen needs. Aaron rebuilt my kitchen plumbing (all new) and I'm so happy with how everything came together. He was professional and very personalble. I would definately contact Roto Rooter to complete any additional plumbing services that I may need in the future.
Technician Aaron R (#385) was awesome. I had another company out to snake a basement drain, the problem still persisted, I was told I would need break up my basement floor. I called Roto-Rootter Plumbers, Aaron found the problem & corrected it, everything he did was explained to me in detail prior, not only did he solve the issue but saved me from the stress of breaking up my floor which didnt need to be done to begin with..Aaron was a godsend for me..being unemployed he saved me a great deal of stress, money & time. He gave recommendations for the future & stands behind his work...EXCELLENT Service for me I'm extremely happy with the work done..courtious, friendly, made sure I was completely satisfied...I am!!!..Thank you Aaron!! Definatly will use Roto-Rooter Plumbers again & will gladly recommend to family & friends!
03/12/2012Provided by Citysearch -
Technician Eric D. (#378) was very helpful. He clearly explained the prices for the work we needed done. He was pleasant and polite during the entire visit. He worked quickly and showed us what was causing our problems. We are very happy with the work that was done. I would highly recommend both Roto Rooter and Eric D. to anyone that needed plumbing work done.
03/10/2012Provided by Citysearch -
Plumber Aaron Rounsifer (#385) arrived on time. He made sure he covered his feet and equipment wheels before entering my home. He took his time explaining what was going on with my plumbing. He did a thorough job snaking out my basement. He also went the extra mile to return the next with the camera equipment to show where the problem orginated. I will highly recommend this company to friends and family. Thanks you are the Best!!!
03/06/2012Provided by Citysearch -
My son spotted water rising up from the floor drain and called me down. We used the mop bucket and the shop vac to keep the water at bay while I called the first plumber that came up when we googled plumbers in our area. I was panic-stricken and called Roto Rooter, hoping I wasn't making a huge mistake.
Eric arrived 1 hour later, was thorough, gave me a price before starting the work, was friendly and got to work right away and insisted on cleaning up after himself despite the fact we were already mopping everywhere. They also gave us a great quote on fixing the plumbing problems that have been plaguing us for months now.
We will definitely be calling Eric at Roto Rooter again to fix any plumbing problems in the future.
Thanks Roto Rooter! You saved our basement!
03/05/2012Provided by Citysearch -
Loved the online ease of scheduling service for a Detroit Area Plumber on a Sunday afternoon to have them come on Monday afternoon. John F #381 was awesome. He had his booties on each and every time he entered our home. Had piping replaced in basement. We used Roto-Rooter a few years ago will use them and recommend them in the future. Thanks for getting the job done quickly. PS Great not having to hear hubby cussing at the plumbing....again....LoL
Unfortunately, the plumber who arrived at my home initially experienced mechanical problems with his equipment and was unable to snake the drain in my tub. However, within an hour and a half, another plumber arrived, provided excellent service and my tub is now draining perfectly.
Our Roto Rooters plumber made a very unfortunate experience much better! We moved into our new house in Westland Saturday and then Monday our basement was flooding! I reccomend John, technician # 381 in the Detroit area! He seemed very experienced and helped us feel very comfortable through the whole experience. We enjoyed that he got the job done, but was still personable and polite.