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06/19/2012Provided by Citysearch
Never again. Wife bought tiger tix and buffet package. Ordered two drinks for total of $12. Bill was $23. Waiter hand wrote $10 gratuity for 'buffet service'??? I said 'why are you including gratuity for buffet? I got my own food. You gave us the wrong drinks, never came back to ask about more drinks, and now you are adding tip for service you didn't provide?' Watched two other tables argue with their waiter about the same thing. Then shuttle service was 45 minutes late after game...showed up ONLY after we called twice.
05/03/2012Provided by Citysearch
I went to Mario's for the first time Saturday. Our waiter, Shannen, was excellent. The entertainment was great. Ambiance and food were also decent.
My first problem of the evening was with the bartender. She was downright rude. After waiting for 5 minutes (at an empty bar, with her walking back and forth by me) I simply asked for a pina colada. She slammed her purse (which she had been rummaging through) on the bar and said ""SURE CAN I GET YOU ANYTHING ELSE?"" I've never been yelled at like that before.
The second problem, a cockroach in the bathroom, was almost less upsetting than the snotty, shouting bartender.
I was with a party of 12 and none of us will ever go back.
It's ""Old School Detroit."" The waiters are extremely polite. I love that you order your entree, then the food starts showing up... You're served antipasto when you sit down. Then the soup (and the minestrone is delicious), salad and pasta start showing up. I always end up taking home most of my entree... you just can't eat all of that food. Maybe some day I'll be able to save room for the spumoni! The list of what I do like is way too long, so I'll just list what I don't like... Oh.. Nothing! I've never had a bad meal at Mario's.
My husband and I happen to love it. It's ""Old School Detroit."" The waiters are extremely polite. I love that you order your entree, then the food starts showing up... You're served antipasto when you sit down. Then the soup (and the minestrone is delicious), salad and pasta start showing up. I always end up taking home most of my entree... you just can't eat all of that food. Maybe some day I'll be able to save room for the spumoni! The list of what I do like is way too long, so I'll just list what I don't like... Oh.. Nothing!
05/24/2011Provided by Citysearch
Frank and Staff do their guests right. I've been a family friend since the late 80's and this place has the absolute only real Sicilian food in the D. I've watched as their pasta is made fresh in the kitchen. As their bread is baked fresh in the kitchen each morning. their pastry chefs comes in at 3 am to prepare the selection of the day, each day. everything is made in house and mostly from scratch. who can't love that
In reading the previous reviews I was very surprised. My husband and i had a wonderful time - the food was great. I had Chicken parmesian and my husband had a filet. He said it was in the top 10 best steaks he had ever eaten. I know the restaurant has been here for years and probably could use a bit if sprucing up. Our waiter was cordial and discreet but brought us everything we needed. It wasn't a busy night. We'll definately go back!
04/19/2010Provided by Citysearch
My husband and I ate at Mario's in Detroit on February 13, 2010 to celebrate Valentine's Day. I will start by saying that I made reservations to surprise my husband whom has raved about Mario's for years. He had not been there in over 7 years but remembered the food being good. With that being said, I was very much looking forward to it.
Let me also say that I have NEVER written a review for anything. I was so upset that I felt the need to state my comments.
Since we had reservations we did not have to wait very long. However, when we were led to our table I was surprised to see that our table was almost connected to two other parties. Nothing like hearing everybody's conversation. Well being Valentine's Day weekend we did expect a wait for our food so we were patient when it came to that. I ordered Chicken Marsala (which was not on the menu for that day since they supposedly had a limited menu for the holiday). My chicken marsala was warm at best...almost cold. I did not complain since I was already full from my appetizer and salad. I figured I would take it home.
When the waiter brought back my take out box I opened it up and noticed that the potato (which I did not even take one bit out of) was not in there. I asked him if I could have that also. He said fine and took my box back with him. He brought it back and I never thought to look in it again. The next day I opened it and noticed that the potato was clearly not mine...it was half eaten. I am not sure if he just pulled somebody else's out of the garbage or what. So I called to complain. I spoke to a manager and they got my name and address and stated that they would do something to make up for our experience. A month goes by and never received anything. I posted a message on their website. They got back with me and apologized and again, asked the details and my address. It is now April and still nothing. So I sent them another message. They said since I did not help them correct a certain person or problem (I did not know the waiter's name) they could do nothing for me. I told them exactly where we sat and again, we had reservations so they should see my name and who's section we were in.
I just feel for such an ""upscale"" restaurant, their service and food was comparable to a Big Boy...no, actually I would say Big Boy would be much better.
Do not waste your money here!!!! Many other wonderful Italian restaurants in the Metro area.
04/14/2010Provided by Citysearch
My friend and I have been going to the Tiger’s Opening Day Buffet at Mario’s (downtown) for 4 or 5 years and it’s always a great time. This year was the best. The place was busy and the staff were helpful, effusive, enthusiastic, and on their toes – from the hostess to the busboys. The buffet is different each year but always good, with each $20 ticket securing a full-size lobster as star of the show. This year’s buffet had a pasta chef and side dishes (involving pasta or potatoes) that I did not try; but I did have seconds of the melt-in-mouth prime rib, two lobsters (I ate my friend’s), tender b-b-q ribs, spinach-stuffed sole, sausage n peppers, baked glazed chicken – and all was good.
I’ve been to this Mario’s with neighbors (it’s in my neighborhood), also with suburban friends, out-of-towners, and by myself – and I’ve always had a good time and been treated well. Overall, the food is not mind-blowing, and it’s expensive (my god, don’t have drinks with dinner! and salad is extra), but it’s good fare. (I had one over-cooked lobster tail in 20+ years.) We city-folks go there to gather, spot who’s-who, and to joke with the owner and roaming waitstaff. It’s more a place for us to schmooze from table-to-table, than to sample cuisine.
Best of all, because this is an old-school place with career-waiters (some who’ve had decades of experience) a lady can dine alone and the staff doesn’t freak out, instead they are more attentive to her. As a single gal, I'd say that’s a nice experience.
03/03/2010Provided by Citysearch
It is a stretch to give this place one star. I should start by saying I dine out frequently and this was by far my worst dining experience. From the moment we walked in the door this place was disappointing. The hostess was extremely rude. It took 45 minutes, after we were seated, for anyone to ask us if we wanted anything to drink and that was after we contacted the owner, the service the rest of the night was beyond horrible, the waiters were rude, our dishes were covered in old food and lipstick stains, no one cleared our dirty dishes so we had no room on the table, after our first round of drinks we had to track the waiter down again to get another drink, to which he never brought, the coffee was ice cold, the food was OK at best. We selected this place after hearing many wonderful things from friends and family and also assuming that a restaurant that had been in business as long as Marios would certainly have their act together and be able to provde a pleasant dining experience. They cearly do not! I would NEVER recommend this restaurant to anyone and I certainly will NEVER return.
On December 27,2009 our group holiday dinning experience was poor from a waiter
named Shannon at table # 27. I can get a rude, grumpy waiter any place for less
money. We never received a wine/beer/beverage list, tea was served with no spoon
and no saucer for the tea cup? I feel it is very over rated and over priced for the low
quality you receive.
The coat check was also poor, they hang multiple coats on a hanger? The best
service received was from the Valet drivers.
12/21/2009Provided by Citysearch
WHY TAKE RESERVATIONS FOR SOME 200 PEOPLE AT THE SAME TIME AND PROMISE TO GET THEM TO CURTAIN CALL ?????????????????????
THE SMUG OWNER WAS NOT EVEN THE SLIGHTEST BIT CONCERNED OR APOLOGETIC.
NO MEAL, AFTER WAITING IN LINE 1 HOUR.
LOTS OF UPSET FOLKS> WHAT A PATHETIC WAY TO TREAT CUSTOMERS!!!!!!!
DO NOT EVEN THINK ABOUT MARIOS BEFORE THEATER.
Phone: (313) 832-1616
Address: 4222 2nd Ave, Detroit, MI 48201
Phone: (313) 832-6464
Fax: (313) 832-1460
Mario's Italian Restaurant
Bike Parking: No
Good For Groups: Yes
Good for Kids: No
Wheelchair Accessible: Yes
Take Out: Yes
Cuisines: Caterers, Take Out, Italian, Steakhouse, European, Continental
Alcohol: Full Bar
Takes Reservations: Yes
Outdoor Seating: No
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