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Independent Transmissions Of Michigan Inc

Map & Directions
(8 Reviews)

24203 W Mcnichols Rd, Detroit, MI 48219

(313) 535-3950

CLOSED NOW
Today: 8:00 am - 5:30 pm
Tomorrow: 8:00 am - 12:00 pm
32
YEARS
IN BUSINESS
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
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Detroit's Full Service Auto Repair Facility

BBB Rating
A+
BBB Rating and Accreditation information may be delayed up to a week.
BBB Accredited businesses follow the BBB Code of Business Practices and pay a fee for accreditation review and monitoring. Accreditation is not a BBB endorsement or evaluation of the business’ product quality or competency in performing services.

BBB Rating and Accreditation information may be delayed up to a week.
Hours
Regular Hours
Mon - Fri:
Sat:
SunClosed
Payment method
amex, discover, visa, mastercard
Neighborhoods
The Eye, Redford, North West Detroit
Categories
Transmissions-Other, Auto Repair & Service, Auto Transmission, Four Wheel Drive Vehicles-Supplies & Parts

Reviews

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Carina S.

05/29/2015

Overall

My trans was slipping and I took it in, he said it might last awhile so I took it home. A week later it wouldn't drive so they towed it in... And they paid for the tow since the trans needed to be rebuilt. They did this at a fair price and great turn around time! My husband (who is the primary driver) noticed it wasn't driving right. I took it back and they said all cars need an alignment after but they don't do that. They could refer me to a place to get one for $90. I told them I was upset no one told me that when I asked for the cost and cost breakdown! Oh, and I had a wheel bearing going bad (also something I asked them to check out a couple weeks ago when the fixed the transmission that they said was fine). That would cost $340. I called my regular repair shop who could have the alignment and wheel bearing done in two hours for $250. Independent said they are usually more expensive than other places for this type of repair because it's not what they usually do. However, $180 difference between those repairs is price gouging. Finally, when I got to my repair shop they inspected my car and said the wheel bearing was the least of my problems, the ball joints were bad, so bad that he could push back and forth on my tire and I could see the movement from the other side of the shop! I still think they independent can do good, fast trans work, but they are NOT thorough and price gouge on non-trans fixes.

November S.

01/19/2014

Overall

Not even a one star review is worthy of this establishment! If there was a way to give a lower rating I would!! The owner is Rude, belligerent with a very bad attitude!



The only reason I went here is because they advertise on WMUZ a Christian Radio Station. So I assumed they were a TRUSTWORTHY establishment!



I took my daughters car to here to get brakes on her Chevy Aveo. He quoted us $400 for brakes and rotors. I said to go ahead and fix it. When they were done I looked at the trims and rims, I noticed ALL 4 rims were scratched and scraped up!!!! I asked what the ____ happened??!!! The owner stated, when they took off the tires they layed the tires down with the rims facing the cement and then dragged them inside the shop to close the door and they got ruined! Are you kiddin me??!!!! He acted like, No big deal.

I told the owner he should pay me to get the rims fixed or to replace them with new or used ones that weren't ruined, he refused. I then refused to pay unless he compensated us for the loss of the rims. The owner became VERY, VERY Rude and belligerent!! I told him he should be paying me for the brakes after he just caused $400 worth of damage to the RIMS!!! This guy is such a scum bag!!



the police got called, I filed a Police report.. He should of took 1/2 off or paid for new rims or done something for the damage they done!!



The owner is just praying on the people by advertising on WMUZ.



BEWARE!! PLEASE, take my advice. DO NOT GO HERE!

Joselyn Jackson

02/25/2012

Provided by Citysearch - 
Overall
Bad Money Hungry Folks at this company

I recently took my car to this place and I was charged over $1200 for a job on my transmission that was never fixed. These people advertise good business, but they steal from their customers. When I took my car to them not only did they NOT REPAIR my transmission, but also broke my alternator which cost me more money. On top of all that my Trans is still not fixed.

leonard34

12/06/2011

Overall
In need.

Just went to Independent and cannot thank them enough. Had a problem with my 91 Cherokee, they got me back on the road with minor cost. Thank God for Independent Transmission.

iobub5

09/15/2011

Overall
I drove a long way to this pla...

I drove a long way to this place as it was highly recommended and now I know why. They didn't try to up sell me anything, they were honest and charged way less than what I thought. I appreciate a company that still knows what real service is all about.



rob

Johnnybegood55

09/15/2011

Provided by Citysearch - 
Overall
Good service

These guys know how to take care of a customer. I took my car to two other places before them and they didn't know what they were doing. Neil, the owner, fixed the overdrive clutch problem I had quickly and the cost was more than reasonable. Seriously, don't waste your time anywhere else.

lmshaffner

04/17/2008

Overall
Exceptional Folks!!

I had the misfortune to experience clutch problems and money problems at the same time and was thrilled and shocked to discover that these folks will actually work with you on payment!! Not only that, they did everything they said they would and MORE, delivered my vehicle on time -- and are extremely nice and great to work with. I have trusted all of my repair work to them ever since and recommend them to everyone!!!!!

sis_alright

04/05/2006

Provided by Citysearch - 
Overall
Disappointed

I was very displeased with the treatment I got from this company. They pressured me into having my car towed in. They kept it forever after advertising saving money it cost twice as much as they had originally said. They are very high pressure, not as caring and compassionate as one would think with their advertisements on WMUZ