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Hours
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Neighborhoods
Rosedale Park, North West Detroit
Categories
Movers, Movers & Full Service Storage

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jacob.j.barlow1

04/25/2013

Overall
Part 1 WARNING! DO NOT I REPE...

Part 1 WARNING! DO NOT I REPEAT DO NOT USE THIS COMPANY! I was sooooo excited about finally moving. Looking for professionals with a good price I called several companies and fell into the trap of Flat Rate Movers. A nice talking gentleman sold me on why there company is the best, told me they would charge $99. for the first hr and then $28.50 for every 1/2 hr. Deal, a rep came to look at the things to be moved took the $60 deposit. I explained 3 times that I wanted to put part of my things in storage and the rest would go to the new place, "No problem Darnell said" we had everything packed and ready to go and then when the workers (Crackheads) literally! Dirty clothes, smelled badly, stunk up the bathroom, and the entire house! Part 2 Looking pass that I noticed they were twins. One of them gave me the phone and it was Darnell and he was fussing about making two stops and I said uh? Remember I told you that we needed two stops he turned from (Dr. Jekyll to Mr. Hyde) and to my surprise it wasn't in the contract so that was an extra $25. Okay whatever I'll pay it, then some things needed to be taken apart to move between the doors and this "professional" company had no tools! smh no problem we have tools, okay then we are loaded and ready to go and get to the end of the block and they have pulled over, what now?

Part 3We can't find the contract and Darnell the professional con artist is now yelling at me about his drivers can't drive without the contract I'm like I don't know what happened to it! It's not in my purse they tell us that they are not driving until it is found so now my husband gets on the phone and he and Darnell are arguing so now my family is upset because we drive back to the house we left after 17 years to look in the garbage, looking in the cars, boxes, etc. We still didn't find it then they decided to go ahead and take us.

Part4 Okay then the movers pulled over again and when we asked what now? They were about to run out of gas WHAAAT!!!!!! So we stop and a gas station and now Darnell is saying he is going to take 30 min off over the phone. So we get to the first stop which is the storage and guess what the contract is sitting right on top of one of the opened boxes which they packed up on the truck. But before they would take the few items off I had to pay them $400.00 Wow!

Part 5 My husband is furious and we're thinking it'll be over soon....yeah right! We get to our new gated community and we noticed that they tried to milk us for every dime we had. Note we had given them $60. dp $25. extra stop, they are about to run out of gas, $400. at storage. We are waiting for them to start unloading and one of them is on the phone with Darnell talking, so my husband is ready to fight then they tell us we owe them another $500 before they take the stuff off the truck WTF!!!!

Part6 Darnell tells me I am being charged for 10 hrs and I said your math is wrong they haven't been working for 10hrs he says how so and when I told him everything he still was trying to accuse us of trying not to pay.. he had the nerve to make a statement " when people move to nice areas they don't want to pay because they want to spend money on their new house" I was mortified at this (con-artist)!

Part 7We were arguing back and forth by this time my husband was ready to hurt someone so for the sake of my children who were saddened, we came up with another amount and I went to the bank to get some more cash. Then Darnell tells me over the phone that my boys better get some muscles because they are going to help move the furniture off the truck because he told his workers not to bring anything in and leave it all in the GARAGE!!!!

mspage

06/14/2012

Overall
After dealing with 3 other mov...

After dealing with 3 other moving companies this is by far the WORSE!!!!!!! Yea the guy Darnell which is the owner or manager whoever he is talks sooooo professional saying stuff like he 'll give us a good rate 99 for the first hr that included gas and travel then 28.50 for every half hr. They send out a field rep to my house to look at my stuff and had me put down a nonrefundable deposit of 60 and gave me some paper work without even going over it before i made the deposit. since I was going by what DARNELL said as far as prices go I didnt bother to look at the papers. I only had to move my couches a frige, marble table , two tv stands, tv , and brake down a queen bed and crib. They sent 2 HOODLUMS and with the help of my fiance they got all the stuff on the truck in a hr and then one of the hoodlu told my fiance that they had to hurry up and unload once we got there with his help! Some funny business was going on and We figured they were trying to rip off Darnell at the end. It took 20 minutes to get to my new house and an hr to set up. When they pulled up to my new house it took them 15 minutes to get out and gave me a bill for 326 and said they were stopping the clock! Mind u I gave a 60 dollar deposit. Sorry bastards told me they started the time when they left their yard REALLY! Who does that?! I called that sorry Darnell and told him what was going on and he told me he was going to lower the price and it got down to 296. Which still didnt add up. I was so overwhelmed and pissed Darnell never mentioned about hidden taxes and fees that were in the small print that the sorry field rep gave me. If it was for my fiance just telling me to forget it pay the difference I would ve ripped a new one on them. And to top it off I had a missing screw in my bed. I told Darnell I had a terrible experience and he didnt say nothing. But its okay I ll just blast them on every site I can so they wont get another dime. NEVER AGAIN

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