Defender Door and Window GuardAdd to Favorites
Detroit, MI 48235
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Business: (248) 541-7746
The owner came out and measured the window in order to give me a price. When we accepted , he came out again and measured. I gave him a $100.00 deposit. When his installer came out, it turned out that the owner had measured the bars incorrectly. He refused to give us our money back. We had two windows, neither was correct. We chose him because of a recommendation from Angie's List. He told me that if I wanted my money back, I would have to get an arbitrator and it was on me to do it. He refused to answer my complaint through Angie's List, and I must now hire an attorney if I want my money back. I would never recommend or suggest that you hire Defender Door and Window Guard in Detroit. It is my opinion that it is a terrible company. Installer even poured his black coffee out on my driveway. Not on the grass but on the driveway. Would never have done this in West Bloomfield. When I called to ask about my money, he hung up on me.
Not a service I would recommend. I was a customer. I was told by owner after twice measuring the window that my window was miss-measured (His word). Owner has refused to refund money. Told me to go to an arbitrator. My family was extremely disappointed. I must give a star to have printed, but I would actually not give any star. Very, very disappointing! I would personally never recommend Defender Window and Door Guard to anyone I knew.