Big Blocks Glass LLC.
20260 Van Dyke, detroit, MI 48234
Professionalism is an area of improvement needed. This gentleman doesn't communicate well. We set a date for the work to be completed. I called the night before to confirm the date. He tells me I'm not on his calendar for that day. Further more he needed a deposit to start the work and set the appointment. (Either Stated When We Spoke) Now I didn't have an issue giving a deposit. If this was your process make that clear. I wasted a week of valuable time waiting for you. Ask him about this review. Unprofessional!!!
When it comes to professionalism, organization and quality don't look any further. I've had numerous block glass windows added to my home and office from this company and the time frame has been exceptional. Never have I had to call back. I recommend and refer this eternity.
My experience with glass block has been wonderful very professional,reasonable pricing,and very flexible with timing. I've been doing business with them for the last past 8 years on rental property and commercial building. I would recommend them to anyone.I give them 5stars all around the broad good service.
My experience with Big Blocks Glass has been wonderful. I have been doing business with this company for over 3 years. The customer service has always been a pleasurable experience as well as the timing for the windows to be installed. I've shopped around with many companies and Big Block Windows has been the best window pricing in the Metro Detroit area.
My experiences with Big Blocks Glass has been jobs well done! I received excellent service, reasonable pricing, jobs were completed in a timely manner and cleaned up! Mr. Stokes is a man of integrity & takes pride in his work; therefore I will continue to refer him & utilize his services, as needed! Alicia
Been using big blocks for over four years for all my new construction and remodeled homes. Service is impeccable, turn around time is great and Charles answers any questions I have for him. They go out of there way to make sure you're happy. Very pleasant to work with big blocks. I highly recommend them!
Big Glass Block is an amazing company. I hired them to do some windows for my mothers home. They were very professional and very prompt on returning messages and my mom loves the windows and be be getting some work done soon. So you are looking for the best company to have glass block Windows put in make sure you call BigBlock Glass Company.
Best prices - saved $300 total on two houses. Charles did a good job and helped with some extra stuff too. It went well except for a few small issues like missed and late appointments plus several phone calls were needed to actually get the job done. Amazing what a difference the windows make compared to the old style!
As the owner of a fast growing company. I will be the first to admit staffing has been a major issue in the past. We are proud to annouce that we now have three sales/install crews to serve you. Thank you for your honest assessment of our service to you.
this company seems to be run by one man that was never taught communication!
he did not provide me with proof of insurance or proof that he was licensed to
put windows in and he told me he would call back several times and never did.
DO NOT HIRE THIS &quot;COMPANY&quot;
Have never had contact with this person.