A bunch of thieves they took part of my money to buy materials for a different job they were working. The workers were never on time or didn't show up at all in my basement was never finished. Do not use this company.
5032 Rochester RdTroy, MI 48085
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very, very disappointing. company came out as promised, only thing, the estimate was way over the top. looks like the company is professionally skilled , but give me a break. i live in detroit. if i lived in grosse pointe, maybe. company should stay out of detroit, if they can't given you a fair price. don't waste your time detroiter's ,unless you have money to just give away. now kick rocks unique construction company, you should be a shame!!! and the representative who came out, he had a less than desirable attitude. how bout an attitude adjustment or maybe if he was a bit taller that would help.
If I were to rate the workmanship, I would give them Five Stars. However, the customer service is poor, at best. I originally contacted Unique to work on my driveway a few years ago. At that time, the owner came out promptly and gave a clear and concise estimate. It took a while to get work started due to weather, and the owner wasn't always timely in communicating delays. However, I was very pleased when the work was done, and I knew if I ever had any other improvements in mind, I would contact them first. Fast forward to this year. I'd moved to a new house and needed some work done. There was a little back and forth in getting the appointment for the estimate, but the receptionist stayed in constant contact with me. The person that came out to take measurements arrived a couple hours late, but he did communicate the reasons why. He took the measurements and said he would get back to me in a couple of days with the estimate. This was over a month ago. I haven't heard a word from the owner or the receptionist after leaving repeated messaged...for a couple weeks. This is extremely unprofessional and disheartening. I wanted to support this business very, very much and when you can get them to show up, they do great work. But that I basically have to beg for a response is insane. There's so much work I would have given them that I now have to give to other companies.
Not very responsible - Work is below standards -