Very unprofessional customer service representatives (more specifically the referral representative). I pay for medical insurance out of pocket. One requirement is to get a referral from your primary care physician to any specialist that you see. Prior to any specialist appointment,you are advised to call Community Care Associates prior, to ensure referral is there, so that you don’t incur a horrendous bill. Each and every time the referral representative goes off on me for doing so. She’s very hostile, rude and apparently mad about doing her job. I bend over backwards to keep her from going off,but it never fails.
4401 Conner StDetroit, MI 48215
19401 Hubbard Dr Ste 103Dearborn, MI 48126
1 Kercheval AveGrosse Pointe Farms, MI 48236
I went to the Dentist area,,,the ladies at the front desk are VERY VERY VERY RUDE,, if they can't be professional and leave there attitude at home they should not be working with the public, they are there to help people not give attitude. Specially if the person just got there and all they did was say Hi.. Dr. Lynn LOVE her she's very professional only reason I go there.
They are so unprofessional at the desk. And for bother planning anything around the time you got an appointment cause the never o.k. time with calling you to the back. They wait time is longer than a regular hospital how is that even possible??? Very unprofessional!
the worst experience in my life....made me worse...lucky to get help in less than 3 months. After years of this I finally sought private help is costing me everything that I have to leave on.i
I am so P#x off! A female Dr repaired my crown nov 2013 and because it's pass the 1year mark,MIND YOU BY2 months !! They CANT DO ANYTHING ABOUT IT. QUOTE" YOU CAN Come IN and see what the dr say' I PAID OUTall my hard earn money, borrow money etc... to pay for this service! there used to be a time when people care about their customers and patients but now its all about making money! thinking about going to covenant community care don't waste your time!!!!!!!!!!! because if you ain't got the money ain't no service going to be done
The Owner Personally CUSSED Me OUT, and made a HUGE scene like someone on drugs, while I was just attempting to make small talk and buy my meds.. I can go into a point for point, long, drawn-out story. But at the end of the day. A guy (WHO CLAIMED TO BE THE OWNER) was treating me EXTREMELY disrespectfully and was being VERY rude repeatedly to me, and was VERY dismissive. So I mentioned that I didn't appreciate being treated with such a condescending tone and manner, then he squared up on me behind the counter, making threats, cussing me out, chewing into me, etc etc etc. They have some good meds, why I went there orginally.. BUT NEVER SHOULD A CUSTOMER BE TREATED LIKE I WAS.. THIS WAS JUST INSANE.. NEVER AGAIN WILL I EVER RETURN HERE OR SUGGEST SOMEONE TO GO HERE AND SPEND THEIR HARD EARNED MONEY WITH PEOPLE LIKE THIS.... (Whole time I remained idle and non-provoking simply asking what I did to be treated so badly as a customer, only making the situation worse.. JUST WAIT UNTIL YOU CATCH ONE OF THESE GUYS HAVING A BAD DAY AND FOR NO REASON THEY TAKE IT OUT ON YOU....)
The staff is exceedingly rude and quick with you. All I need is a drug screen for a new job and I have been here over an hour already. They can't tell me how long the wait is since they take all injury cases first. There was 2 injuries when i first got here now theres 3. It takes 2 minutes to pee in a cup, I shouldn't have to wait an estimated 2-3 hours.