What to Know About: Auto Damage »
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
21425 Woodward AveFerndale, MI 48220
I brought my M5 here for a routine service inspection , they took me right in , service cost alot less than the dealer , manager was very friendly ,…
2654 Colby DrBloomfield Hills, MI 48304
15327 Joy RdDetroit, MI 48228
great service, honest mechanics, quality work. they saved me over a $1000. i was quoted by another service shop... i am happy i chose to stick with…
9255 Telegraph RdTaylor, MI 48180
I have a 2000 Ford Taurus, that needed transmission work. Jeff, the shop manager, diagnosed my problem and quoted me a fair price. The quality of …
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
Four tips for keeping yourself and your vehicle safe while you wait.
No matter whether an accident involved a freshly licensed teen or an experienced driver, knowing what to do (or not do) is essential to bouncing back.
The best auto body repair serviceI was involved in a big car accident about a month ago, my Mercedes looked like it was wrecked. I went searching online for the best repair shop and found Matrix Auto Collision really stood out. I called and spoke to Bob, the shop owner, a couple days later I brought the car there and Bob gave me a free estimate far cheaper than anyone else in the area. Next thing I knew a couple weeks later my car looked better than it has ever looked before. Bob even went the extra mile because I was a first time customer and repaired some dents and scratches that weren't even involved in the claim!!! On top of that he paid my deductible! What an incredible and professional experience. These guys will stick around for awhile!
The new Manager is shady, ordered the wrong bumper then never called me to say he didnt have my bumper so that was wasted time. Then he put a newer model bumper on my vehicle and now I have missing parts overcharged me and didnt keep his word. To make a long story short save your money and vehicle from this these shady business practices. This particular collision shop is the worst please dont waste your time or money here.
I wouldn’t leave one star but had to. After WASTING my time and no follow by either the salesman Ray and the manager Steve, I left without signing the bullshit agreement. I told Steve I did not want to go over 300 a month for the car payment. The agreement listed the monthly payment at 394.00!!!!!!! Wth??? He claims he thought I said in the 300rds . Sad thing is I’m a repeat customer and referred my son who bought a car from them the very same day that I came in and talked to Ray. They left me hanging from a Friday evening until Monday evening. Ran a total of 4 hard inquires on my credit report after I asked both Steve and Ray not to. I am filing a better business report against them for that. Tried to give me only 1000 trade in for a good running , well taken care of car that I purchased from them. Laughable to say the least, less than what 1/2 of the low blue book. When they gave my son 1700 for a 2002 explorer that wasn’t even running !!! I am not in need of a newer car but wanted one. Maybe TRYNG to take advantage of a woman? Don’t know and don’t care. I am not the fool they tried to treat me like. I’m filing the better business due to the hard hits on my credit report
HORRIBLE BUSINESS! I called about a part I was told they had. He was too busy (Believe his name was Danny) and said to call back in 15. I called back exactly like he said. He took down info and said he'd check on part availability and call me back at my # on his caller i.d. I waited patiently for over 2 hours-nothing. Finally 2 1/2 hours later I gave up and called them back and he picked the phone right up--didn't seem that busy. Come to find out the part I thought they had was for a different kind of vehicle so I waited all that time for NOTHING. He said he'd go and doublecheck on the part to make sure and set the phone down while I waited....and waited....and waited....10 minutes at least...and then the phone went DEAD-NICE! A**hat obviously hung up on me--for no good reason because had been very polite the entire time. I called back to see what happened and went straight to voicemail---real nice AGAIN:P I left a polite voicemail to please call me back and waited 2 hours and no return call. I wish I could give them a NEGATIVE 50 rating but unfortunately not available. Save yourself time and misery and go elsewhere!!! HORRIBLE, RUDE AND UNPROFESSIONAL outfit....
I bought a car from them last October. It has been in the shop repeatedly since then. Going on 9 times. Tried to buy a new one from them to replace the lemon, suddenly they couldn't get me financed with a 700+ credit score. Don't believe the good reviews they write them to keep their score high. Avoid this dealership like the plague!!!!!!!!!!
I purchase a vehicle asked why the engine like was on owner just said worker forgot to clear codes so he retrieved a device and cleared codes himself I than ask again is there anything wrong with the vehicle he replied by saying no beside the headlight I shell out $3900.00 bucks drive vehicle home just to see that the engine light comes back on they say all sales are final I have to wait days to take vehicle to another shop because of holidays combined with weekend days jurors to be told that I would have to shell out an additional $2200.00 in less than 7days of owning vehicle contacted the owner of this company and he basically says it my fault this business doesn't disclose information lies to buyer's and potential buyer's in order to get a quick buck I would not have had a problem with my purchase if I was fully informed but the brothers who own this company are deceitful
bought a car years ago for cash was ready to upgrade but i was nervous because I've never had to go through the approval process for a car. i was happy champs auto took my car as a trade-in so i didn't have to put any money down on the car i was purchasing. it took them a couple days to get me approved which was totally fine...i was shocked i didn't need a cosigner. my monthly budget was $250 for car payments - they got me down to $210 a month which was awesome. thank u guys again, i will recommend u. P.S. the remote starter was a nice surprise lol
this is the place to go if you want rims and tires largest selection i have ever seen in my life they hooked me up with some 22'' Rucci rims on my S-550 benz i will definitly be back good customer service was in and out in about an hour go to the w 8 mile location
My name is Billy I purchased a set of off-road wheels and tires mudster i’ve been shopping around wherever I went they had barely anything to choose from when I walked into hot wheel city I was blown away I’ve never seen so much rims and tires I got approved for 2500 Less than 10 minutes I used $1620 they installed my rims and tires less than an hour these guys are amazing you need to check them out
DO NOT BUY FROM HOT WHEEL CITY !I bought a set of (Supposedly) brand new borghini wheels and new tires. when they put them on my car, I drove down the street and my car was shaking so I turned around and went back. They said that everything was good and they added a ring to the wheels, it helped a little but didn't fix the problem. I thought it would smooth out if I drove it for a little bit. the next day I had to go out of town and on my way the car started to shake really bad, I stopped and had it checked out at a shop. the guy at the shop showed me where all 4 of the wheels were bent, they wouldn't even balance on the balance machine and they were messing up my suspension. I called hotwheel city to see if they would exchange my 3 day old wheels and they told me that I was crazy because the wheels were not bent when I got them. so I have spent $1600 on some wheels that I can't even use.
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.