On September 16 this guy from NGU came to our house to fix a leaking shower faucet. He toke apart the faucet and told us our shower set is an expensive one and charged us $425 for parts and labor. He asked us to pay him in advance so he could go get the parts the same day to fix the faucet. We believed him paid him with a check. Since then, he never showed up and would not answer or return our phone calls. Beware of this scammer, his name is Juvinco Brown and his phone# is 248-697-6079.
Serving the Detroit Area.
Coupons & Deals10% Discount Off Labor on Any Plumbing, Heating or Air Conditioning Installation or Repair
From Business: Installation and Repair of all Plumbing-water piping-hot and cold, sinks, faucets, garbage disposals, toilets, bathtubs, sump pumps, stacks, laundry tubs, water h…
I had them repair my sewer drain and have not had a problem with it for five years they were careful with the landscaping, I would use them again !!…
Just give me my money back, the job you did is half done and nothing is working right. Try answering the phone... Been calling and he is not picking up, its been two weeks now. I want my money.
I can not believe a rep actually said this. If you messed up, be honest with your client. Don’t go giving them a half-assed excuse and never tell them something like this. How on earth is that providing customer support? Seriously, people call you just so you can tell them to go to your website? There’s really nothing you can do for your client at that moment?
Don't do business with this guy or you will lose all your money and have a hard time getting it back.
Buy beware! Never again will I pay a scammer for a half done job! $700 bucks for what! They left a big mess in my bathroom. Took them forever...
As soon as they left from fixing my pipes in the basement from the water damage, it was leaking again. They wanted to charge me an arm and a leg to come back out. They guy Jay was mean over the phone to me and told me to get some body else and he didn't even want to give me my money back. I'm taking NGU to court. Bad experience!
They responded right away and the estimate was pretty good. Had good insights and the plumbing was all clean and working perfectly. Thanks
NGU completed the job in a timely manner and gave me options to choose from (repairing this one or installing a new one in a different material, which they explained the difference in benefits also) instead of fixing the issue their way without talking to me first. Trustworthy, for sure.
Timely, affordable service! I recommend this company again. fair prices . easy to communicate with ..
Timely, affordable service! Usually I hate interacting with strangers working on my home, but this guy was great. I'd recommend them to anyone.