Is a Certified Pre-Owned Car Better Than a New Car? »
A CPO program gives the consumer the security of an automaker’s guarantee and warranty, with the cost savings of buying a used car…
A CPO program gives the consumer the security of an automaker’s guarantee and warranty, with the cost savings of buying a used car…
Four tips for keeping yourself and your vehicle safe while you wait.
When a car is damaged by an accident or weather, what can be repaired and what must be replaced? Or is it time to buy a new car?
Love this towing company,service is great,fast,professional,and efficient also the prices are reasonable especially for lockouts and just regular cash tows.
Great tow company in the city of Detroit, my car was towed just recently and these guys were extremely nice.The office staff was extremely helpful and the drivers were very professional at the scene of the accident all the way back to the impound lot.Thank you so much team L.I.J.B.S.
Five stars all across the board, the drivers were clean and respectful, their trucks were nice and clean too. The company looked good on the outside of the building as well, very clean.Not what I expected at all. I was very impressed with the girls who ran the office upfront. I was in an out with no problem.
Great people to deal with job was performed on time , Car was repaired like new . Excellent service .
Terribly run business they are all incompetent, and I don't think one person knows how to drive a tow truck. They will steal your money and then threaten to not to give you your car, they are more worried about getting out at six when the sign clearly says they close at 7. I will be contacting a lawyer regarding this whole experience. I would gladly pay money so this doesn't happen to someone else, no one should be subjected to this level of inexperience and stupidity.
I've been taking my car here for years and have always been very satisfied! Their prices are excellent, the work done is superb, and my car is always finished quickly. I like that whatever I need for my car they have it (tires, car wash, oil change, big repairs, everything). So I don't have to take it anywhere but here. The staff is nice and helpful. The manager is honest, respectful, and always tries to help me out. I don't take my car anywhere besides here to get fixed and can't recommend it enough.
I purchased a vehicle from the place I took a test drive and I the light lit up on the 2008 ford escape and I ask the guy why is it doing that he said that he would check the truck so I put 500 dollars to hold the truck until he checked the truck okay he keep the truck for a while week and when I went back to get it he said he fixed it so I gave him all the money to purchase the truck which was a total of 2700 okay I takes it home by then time was ticken for my tiles to be in my name's for the truck so I bring the truck back saying the truck doing the same thing I thought you fixed it he told me he had to take it to a dealer ship to fix that problem had something to do with the alarm so i dropped it off again came back another week to get the truck he said I didn't get around to it I don't have the time to take the truck cause nobody here at the shop while I take the truck to see what wrong with it can you take it I said I don't have a plate where is this place he never told me he said bring it back so I bring it back he keep it another week so then he called me and said he for sure fixed the problem so I pick the truck up again I said when can you check the heat in the truck and he said bring it back so it was Easter 2018 I wait to the holiday over I bring the truck back again after Easter give him two weeks and when I get there he talking okay but when tell him he told me to bring the truck back he said I can't do nothing to the truck so I say but you told me to bring it back he said well I don't have no worker to really work on my truck that really know what they doing so who are these guys that work on these cars when ppl bring there cars to get fix so I left he lied to me the whole time I figured he waited until bought the truck and when the titles came on my name he did want to be bother with what ever was wrong with the truck my thing is why did you tell me to bring it back you have crackhead working on these cars and they live in the that place very😠
The best auto body repair serviceI was involved in a big car accident about a month ago, my Mercedes looked like it was wrecked. I went searching online for the best repair shop and found Matrix Auto Collision really stood out. I called and spoke to Bob, the shop owner, a couple days later I brought the car there and Bob gave me a free estimate far cheaper than anyone else in the area. Next thing I knew a couple weeks later my car looked better than it has ever looked before. Bob even went the extra mile because I was a first time customer and repaired some dents and scratches that weren't even involved in the claim!!! On top of that he paid my deductible! What an incredible and professional experience. These guys will stick around for awhile!
Prices are reasonable. Selection is great. Service is fairly fast. Tires ordered and came in vert quickly.
I purchase a vehicle asked why the engine like was on owner just said worker forgot to clear codes so he retrieved a device and cleared codes himself I than ask again is there anything wrong with the vehicle he replied by saying no beside the headlight I shell out $3900.00 bucks drive vehicle home just to see that the engine light comes back on they say all sales are final I have to wait days to take vehicle to another shop because of holidays combined with weekend days jurors to be told that I would have to shell out an additional $2200.00 in less than 7days of owning vehicle contacted the owner of this company and he basically says it my fault this business doesn't disclose information lies to buyer's and potential buyer's in order to get a quick buck I would not have had a problem with my purchase if I was fully informed but the brothers who own this company are deceitful
There are more than 700,000 auto service technicians and mechanics in the U.S. Finding the right one to repair a dent in your car door or fix an engine that won't start can be overwhelming, especially when it's an emergency. Review a few important facts about auto repair professionals and what you can do to get the best possible mechanic working on your vehicle's issues for a fair price.
Looking For Reliability
Unlike home repair services that evaluate a property, meet with homeowners and have time to prepare before their physical work begins, auto repair businesses are often asked to make fixes on the spot. If you come into a garage with a tire issue, the expectation is the mechanic will know how to correct that problem quickly.
That is why reliability is so vital when searching for a trusted auto repair shop. It may take going to several different mechanics before you find one you are truly comfortable with. Pose questions to this professional to find out what approach they will take to repair your car or what alternatives are available. Shopping around also gives you the best opportunity to find the cheapest rate or the fastest service, as some garages may be backed up with other vehicles that need repair first.
A recommended way to locate a trustworthy auto repair professional is to seek out customer reviews. Online sites offer honest opinions from real customers who have used a business. Read through this feedback to learn how a business operates and what you can expect if you were to take your vehicle there. Look for reviews about how quick maintenance was completed and if prices were fair. By learning what other people have said about a garage, you can gain a better idea if it's the right place to go when you have a car problem in need of fixing.
It can be difficult to know which automotive problems are serious enough to require expert assistance. A ripped seat cushion or broken radio don't involve safety and will not warrant enough of a problem that going into a garage is required. However, setbacks with brakes, lights and other parts that are vital to the safety of your car's driver and passengers, as well as others on the road, necessitate quick fixes. Many modern automobiles will notify drivers of an issue, in the form of a signal on the dashboard or a noise within the vehicle.
In the event of an accident, even if your vehicle does not appear to have any damage on the outside, it is generally recommended that you see a trusted auto repair professional. Internal damage may have occurred, or an important part may have been knocked out of place. Fixing these issues before driving much further can prevent further vehicle breakdowns in the future. In the case of a serious accident, a body shop can assess the problems and determine the best course of action for repairs, as well as evaluate how much they will cost.
Beyond that, regular checkups are recommended. Tires must be rotated, fluids needs to be replaced and the engine must be evaluated. After driving 25,000 miles, most auto dealers suggest having the vehicle checked out to ensure everything is running smoothly. Taking the car into the auto repair professional you trust will protect you from further problems down the road.
Not every type of auto repair work needs to be done by a certified mechanic. You can fix some of a vehicle's issues just by paying attention to how the automobile is running and having a basic understanding of auto repair. Look over the ways weather may impact your car and what preventative measures you can take to avoid having to take it into the shop. At the same time, be aware of mechanic scams that can impact your experience.
Preventing Trips To The Professional
Some fixes to your car can be done without paying a specialist. Issues like replacing oil and air filters are relatively simple, with instructions provided in the owner's manual on how to make these changes. The same goes for replacing broken windshield wipers or burnt-out headlights. Such issues should be repaired quickly to guarantee safety, but don't require a visit to a garage. By handling these types of tasks on your own, you'll gain a better understanding for how your car operates and save time and money.
Along with understanding how to fix manageable vehicle issues that may arise, taking preventative measures to avoid future problems is a valuable time saver. Many problem-solving best practices are related to the seasons. Your vehicle will be in different conditions in the winter than in the summer, meaning it requires a different type of preparation.
In the spring and summer, you want to be sure your air conditioner and cooling systems work correctly. Given the high temperatures the vehicle will be exposed to, overheating is a common problem. Look over the system by ensuring there is enough coolant available. If it needs to be refilled, it is best to open the hood and add more to the car before it gets too warm out. Also, clean out fan ducts and other ventilation sources necessary for summertime driving.
For winter driving, features such as the defroster, heater and exhaust system are paramount. Look in your owner's manual for specific directions on how features should be checked and repaired. Many newer cars have a cabin air filter that can be replaced when needed, allowing warm air to continue to flow in. Also, check your tires before winter driving, as they need to be at the proper pressure to perform well on snow and ice.
There is a common worry among many people that auto repair professionals take advantage of the general public. Because so many people are unaware of how to fix the problems in their vehicle, they are nervous of being overcharged by mechanics or worried that the improper work is being done.
While the great majority of professionals in the industry are honest, hard-working people, a few bad apples can ruin everything. You should be extra careful when first visiting a mechanic to guarantee that the price you're charged and maintenance the vehicle receives are fair.
Among the common scams pulled are needless repairs, where a garage charges you for work that isn't necessary. Another popular one is attracting customers through a cheap oil change or tire pressure check. Then, when you are in the shop and your car is being repaired, they give you a long list of other corrections they'd like to make, therefore boosting the total cost of your bill.
The best way to combat these types of problems is getting a written estimate before work is done. That way, you can see how much repairs are expected to cost. If the final bill is higher than the estimate projected, ask to specifically see the work. Make sure information is put in writing as well. If a problem remains, you can have proof that work was not done to your satisfaction.
By working closely with an auto repair professional and doing some of the tune-up work on your own, you will be less likely to fall for these scams. At the same time, you'll be able to drive out with a clean and healthy vehicle, thanks to the repairs made by a trained professional.