I do not understand this place. They seem to not want to sell cars. I was in the area looking at a couple of cars and decided to look at a car here which I was interested in. They gave me the keys and I went out to look at it. The car was clean but had a few problems that I was willing to deal with. I asked to test drive it. The car was placed behind several other vehicles that would have to be moved before I could drive it. I was asked to come back in five hours to look at it. Seriously, the salesman expected me to wait five hours, from 11:00 to 4:00, before I could do a test drive. I explained that I lived quite a long way away and was only in the area for a short time. I told the salesman I would stop by someplace to eat in order to give him more time to get ready. Three hours later I returned. The car I was interested in only had two cars in front of it, but I was told that they had too many customers (I saw no customers there) and would not have time to move the two cars blocking it until after 4:00. This sounds insane, but it is exactly what happened. I was sitting in this person’s office with the money in my pocket, but they could not move two cars out of the way for me to do a test drive. They really did lose a sale from this, as I intended to buy the car if it drove well. Dropping by this place was a complete waste of my time.
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Bought a car from private seller off of craigslist. Ended up being from this dealership. Could not transfer title due to paper work had to be completed thru dealership. They charged me $100 more than the SOS, saying that cost is automatic.. That is after the so called "private seller" told me they would take care of cost for me.
Had a wonderful experience here! Frankie and associates are very helpful and friendly i used the layaway plan best thing that’s happened to me! Gave me time to pay, Frankie was nice enough to fix my windshield as well as replace my battery free of charge! Will definitely revisit and refer no doubt!!!
They sold me a car with a chipped windshield, said they would take care of any problems I had in 30 days or 1000 miles. When I called about the chipped windshield, they said the car was sold as is and all repairs would be my responsibility. They have some nice cars but they don't keep their word. Don't sign a contract with them until everything is thoroughly checked and you're satisfied.
Great service! I just send my two brothers to them as well and they got great deals on their cars as well and were really pleased. Highly recommended!
best car dealership i ever went to helped me pick out the car that my son would be the safest inthe owner is honest hardworking man that cares about his customers and employeses
best car buying experience that i have ever had sells great cars for good prices and told me the history of the car that i got
Tried to buy a car and put a deposit down with a guarantee of my money back if I wasn't happy after a test drive. Brakes were still bad on the vehicle even though they said it was fixed and a check engine light was on even though I was assured no dash lights. Told I was only getting 100 of my 300 deposit back when I said it wasn't satisfied and wasn't going to buy the car. Buyer beware!
They told me the car I was interested in on Craigslist had a perfect body "SUPER MINT!!!" .. I drove 40 mins to the dealership to check it out and it has a huge rust bubble on the side of the car. This place is a bunch of scammers and not a safe area to bring money. Avoid at all costs!
Leah provided great customer service. I would recommend Hot Wheel City to anyone for great, easy, affordable services.