I went on a Saturday morning I asked for my desire look the lady told me $35 . She gets to doing my nail and right off the bat her and the male owner was arguing .which made me feel uncomfortable so I put my headphone in and start listening to music . Then I notice the more people come in she was rushing to do my nails I keep telling the nail techn if she was gonna be in a rush no need to do my nail because I knew it was gonna turn out how I wanted it .She keep getting up to go do other things like eyebrows. I then notice that the nail shop is very money hungry and the nail tech pissed me off because if she could not do what I have asked for then just say so I end up staying at the nail shop for about 3 hours no lie and it wasn't because I came in at a bad time , I came when they first open up I was the 2 custrom beside the other young lady who was getting her eyebrows done. So after I leave I wasn't satisfied for what I paid for not for $35 the acrylic was on my nail bead and also my nails is already letting up after less then 48 hours .So I go the next day to ask for my money back or for them to take off my nails and give me a new set but no the lady techn that did my nail the first time start to argue me down saying they are fine then goes to say fine I will fix it just fill it down off my nail bead . So I tell her no I don't want you to fix it I want someone else to fix it so then the nail owner goes to fix it and made my nails look way worse then ever I'm so not going there again hope this helps someone before going there and waste your money like I did . THE WORST NAIL SHOP IN DESOTO IS TOP NAILS !!!!!! (First pic is my desire nail ,second pic is how it looked after I went to get it fix ) as you can see no where close to the pic my nails is uneven and is not worth $35 at all.
My husband and I have been going to U Need Nails & Tan every two weeks for almost 9 years now. It's our Tuesday date night. They do a wonderful job and give great customer service. The new location is beautiful and the U Need Nails team always makes us feel special! The tanning beds are gr…
This place is HORRIBLE!!!!!! DO NOT GO! They do a really crappy job and the ladies who work there are EXTREMELY RUDE. I went in to get my nails done 15 minutes before closing. I asked them if they would do them since it was late and the lady said yes. I wanted to try the stilletto (pointy) nails and she began by cutting them so short you could actually see my finger nail poking out. When I asked her to fix them, she went CRAZY yelling at me and when I asked her to remove the nails, she literally got the nail polish remover and just poured it onto my hands. By that point, I was very upset and I asked her to just remove the nails and I would go somewhere else. Apparently, she didnt like this because she got in my face (about 2 inches away) and started yelling. She told me that she hated "picky" customers and continued yelling in my face. She began to try and push me out and thats when I called the police and 3 cop cars arrived. The police officers were very friendly and asked me if I wanted to file a report. They advised me (obviously) to never go back and tell my family and friends about the experience. Its sad to say that what should have been a relaxing thing was by far one of the WORST customer service experiences I have ever had. I was abput to make an appointment for my moms birthday and treat her to a massage and pedicure, Its safe to say I would rather drive 5 extra miles, than ever step foot in that place. The owner should be ashamed of the employees that he has working there. trust me, DONT GO TO THIS PLACE.
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