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General Info
Midas is one of the world's most reliable providers of auto repair services including brakes, oil changes, tires, engine maintenance, steering and exhaust repair. Visit your Des Plaines, IL Midas for expert automotive service for new tires, suspension systems, wheel alignment and more. In 1956, Midas started as an innovative auto repair center with a reputation for exceptional service, quality, and reliability. After over 65 years we still deliver dependable auto service and vehicle repair to our customers thanks to the tireless efforts of Midas franchisees and staff. Their neighborhood focus and commitment to excellence continues to promote the appeal of the Midas brand. Stop in at your local Midas today for all your auto repair needs!
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A+
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Phone: (847) 298-3376

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amex, discover, master card, visa
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Reviews

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Mary ann K.

07/25/2015

Overall

STAY AWAY! Went here for simple oil change and booked apt. online. I went in to Several people and chaos at the front desk. I just sat down and waited. Was not a problem really. The mgr. checked me in then and he was nice. I asked if they could replace the turn signal too and he said yes. after waiting awhile a man other than him told me the other things that my car needed. This was fine and I already knew from another place too. I joked a little and sensed that the man seemed to be acting strange and made a rude comment about my car being older. I have to say he was the black man there. Im only saying this because I felt maybe he had a personal problem with me and not the other way around. It was so weird. I like people of all races. But he seemed to not like me for some reason as it got even worse. He told me the total and I asked if the turn signal had been fixed too. He said yes. Then I go out to the car and checked. It had not been. I went back in and he asked if I had let the mgr. know about it before. I said yes and why don't you ask him. He said no its ok. The tech said it wasn't on the ticket. Funny too throughout all of this the mgr. was right in small room behind the counter and could hear im sure but never came out. After they fixed it I left again thinking I had the price quotes for just the few things my car needs. Not even much but he said was old clunker. Its 2002 but well maintained. I go back in and he just said you declined and it says on there. I said I know but could I get the prices. He then struggled for a very long time, not saying anything. I went to sit down again. Another woman in there seemed concerned and said "what is going on". He had no personality or ability to communicate, again I don't know if it was personal. He then quoted me for more work than he said at first I needed. I called and he still said that I needed both sides of something he first said one. I thought of calling the mgr. but just feel he must be useless if he lets all of this go on. Not huge deal but so unnecessary and strange. Please at least women, don't go here!!

budd

12/31/2011

Overall
Bad work

I took my car here to get brakes done after the full brakes replace still making the noise I took it back they said its the caliper, I take to another shop they said its the brake pad they using the very cheap brake pad unless you get the expensive pads. I never go back here. Poor service

Details

Phone: (224) 725-3918

Address: 981 E Oakton St, Des Plaines, IL 60018

Website: https://www.midas.com/chicago/store.aspx?shopnum=2117&dmanum=196001

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