If your looking to book a party bus DO NOT book with them. This company is terrible, rude and very unprofessional. The party bus itself was terrible. Our driver was rude and not fit to drive a 22 passenger bus. We were told we had to keep the music at a minimum and that we had to stay in our seats the entire time. Anytime we would move such as stand up he would stop the bus and wouldn't move till everyone was seated. This company then charged us an extra 130 dollars for extra stops. On top of the extra stops the driver the driver took cause he couldn't drive the bus he took all the back roads to chicago (river north) coming from the NW suburbs which took an hour making us late for our event. I've never had a worse party bus experience than this one. 0/10
The best service . new & clean cars .professional drivers .15 min ahead of time . we use them all the time .
If I could give them zero I would. Serious bunch of scammers, first they give you a fake rate to get you to call in, then say it was inaccurate. They make the reservation over the phone and tell you nothing ( i mean nothing) about a non refundable deposit. Then the email you a document that says non refundable $100 deposit and YOU"RE TRAPPED! Tried to have a reasonable conversation 6 weeks out from the date of the reservation (middle of wedding season so you know they are going to re-rent this limo). Sent an email telling them I was going to forewarn the world about their bad business practices. Within 60 seconds I receive a phone call from a girl saying she made my reservation and she KNOWS she told me because they record all conversations ( A. try calling in they don't say they're recording and B. Really? you were able to find and review our conversation within 60 seconds? B.S.). I told her I was not interested in continuing the conversation as she was irate and yelling at which point she hung up. Followed quickly by another person, who became accusatory and said she was sitting in the same room and heard the entire conversation and just wanted to let me know my deposit wouldn't be refunded. I hung up on her.Save your money and go with a reputable company, this fly by night won't be in business long!
From the driver trying to charge us more bc he didn't pick us up by the door we were standing at waiting for him to him wearing sweats and and tee shirt not opening the door for us and leaning on the hood of the limo with his cigarettes in his hand while my friends opened the door and got into the limo to his horrible driving. To the rude customer service lady. I do not understand how they get any good reviews. Not only were they all rude but the driver picked us up and the limo had empty bottles and half eaten strawberries really. And the lady and guy that I talked to on the phone when I told them how the driver was wearing sweats the lady said she saw him and he was wearing khakis and then the guy tells me he saw him and he was indeed wearing dress pants but they were Baggie. We have pictures to prove he was wearing sweats that we sent to them and they still argued it. Regard less I will never use this company again and will never recommend them ever again. Please note I have been using this company for over 5 years and have recommended them to a bunch of friend
Be aware of this company. If you like to miss your flight, this is exactly the company to go with. We made the reservation to get to Midway Airport from North suburbs for early morning. 12 people came to my place on time. But the reserved van never showed up. The dispatcher never told us that M & M Limousine Services will not be able to complete the order and asked to wait. We have been waiting for 40 mins and drove to Midway by our 3 personal cars driving 70 miles per hour to make the flight. We barely made it and the gate was closed 5 minutes after we were seated. We paid twice more for 3 car parking. M & M Limousine Services does not feel any responsibility. Their driver got to accident on the way to pick us up and M & M Limousine Services did not do any backup. They call this as an act of god. What if 12 people missed the flight? My recommendation: never ever go with this company
My experiences with this company have been nothing but positive outcomes. Every time I have used them, they were on time, professional, and had a clean, yet comfortable ride. I've never had any problems with the driver, he has always been polite and kind. I will use them again in the future!