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I'm putting one star because zero is not an option. I called them for help and they did nothing but talk down to me condescendingly and treat me like an idiot. They were not helpful in any way and only helped to make the situation even worse for me. I will never be visiting this location again and am now considering closing all of my accounts after being a loyal customer for more than 5 years. I was actually considering applying for my car loan through BOTW but now that I've seen how terrible there phone reps are and just nasty mean they can be I will be looking for a credit union.
Mistakes, mistakes and more mistakes. In person they are very nice and helpful but after hours issues, fraud issues and technical issues don't look for great service. They try really hard but never quite fix the problem at hand and financial service and fraud department reps are hit or miss on rudeness. No atm's and only two branches that don't have any early or late hours. Too many issues for me to waste my time or money fixing they're issues.
Everyone at Cornerstone Community Credit Union is friendly, helpful, and personable to all customer.
I am always recommending Cornerstone Community Credit Union to everyone I know in my local community.
I am very satisfied with this credit union. They offer great rates and products. I would highly recommend them to anyone I know.
The staff provides amazing service. They always follow up and follow through with everything. I would highly recommend them to anyone I know.
Best credit union in Des Moines! I enjoy the staff. I have 2 accounts and they are both easy to manage online
The staff at Cornerstone Community Credit Union are all very helpful, friendly, and welcoming. Even if you have poor credit they will find a way to work with you.
Overall they are pretty awesome at Cornerstone Community Credit Union and that's why I am a 5-year customer. I once had an issue with the security system but they helped me out