I was in this location The day before Thanksgiving. They had the food wrong and it was overcooked for all four of us in our party. The appetizer had pieces of a dirty dishtowel in it and I was picking pieces of food off the water glasses. When I asked for my money back they said they would have a manager get back to me and two weeks later I still have no resolution. I used to love this place it has gone downhill eat somewhere else.
Their service is horrendous. However, the pad Thai is really delicious. I would advise going for dinner and not for lunch. If you go for lunch budget for at least an hour and a half of time in that restaurant and then you got to think about travel time to from as well. The young female waitresses don't make eye contact, don't fill up your water as it gets low, and it seems like you're bothering them when you ask them for something. They don't smile. If you order gets screwed up, you get the equivalent of a shrug. Their service is the worst!