Very rude. Girls with tattoos that like to be bitches. Tried to kill them with kindness as I am already going through a lot medically and they didn't make the trip to Hammer the least bit enjoyable. Dread going back, but only place I can get my wound supplies.
This place is a joke. I've rented from them probably 5 times now and each time I get in an argument, and I hate arguing. Well this is definitely the last time. Their equipment is old and falling apart, they're staff is incredibly rude and will straight up lie to you. One visit I wanted to rent a trenching backhoe, and that thing looked 30 years old and rolled down a few cliffs. I passed on that one, and rented from a reputable business in Bondurant. Another time I had to argue with the salesperson because he was suggesting I was an idiot because his crappy plate compacter wouldn't start, and now finally the last straw today when I picked up a tool about 2 hours before close, and the salesperson told me it would be fine to bring it in first thing in the morning for the 3 hour rate. Bring it back this morning, and what do you know, I now have to pay the day rate because I didn't get it in before close. There are much better business in Des Moines, don't bother with this one.
Terrible rude ladies. Then said because of the type of insurance I had a machine would not be covered so did not run it through insurance. I went else where and guess what the machine I needed for my severe pain was covered. Will not be going back!!! So if they tell you it's not covered they might have not been covered for someone once so try somewhere like Orthotek