Thank You to G & S Towing! We had a blowout on I-35 last Sunday (football Sunday) on our way to Minn. The driver was very courteous and calming after sitting on the shoulder for almost an hour. Thank you again!!
Very professional service and equipment! My car is my "baby" and couldn't have been in more professional hands and a very new, state-of- the-art, shiny red tow truck. Exiting a city park late at night (I had been volunteering at a Parks and Recreation event), with no street lights on its only exit, my car's right front wheel barely went off the road next to a culvert. My wait time ended up taking an hour, but it was well worth it. I'm only calling Hooks Chains and Towing the next time I need assistance. The bill was very reasonable. I was advised to contact my insurance agent for its reimbursement in the morning, and that bill was on a form (that explained the details) I could directly hand to my insurance agent. Thank you!
This guy is great. He believes in customer service. Very timely picking up my car and transporting to shop for work.
I broke down south of Des Moines. I googled for a tow truck. Hooks and Chains popped up. They got there sooner than they said they would. Thanks guys! I was able to meet the rest my deadlines for the day!
This is one of the worst company out there. I had my vehicle tow and yes I was parked illegally. I am not disputing that. There was a charged of an extra $31 and I asked what that was. This uneducated moron name Chris came back and said you shouldn’t park in an illegal effing spot if you didn’t want to get tow…so don’t worry about the charges. This is how you treat a customer? Now looking at this uneducated fool, and his inability to put together a sentence correctly, I can see why he’s so angry. I guess I would be angry too if this was the only job I could get. But learn to treat people with respect and you will get the same thing back. Would I recommend this company? NO….Especially if he is the manager.
While they sometimes can be hard to get a hold of, (there are only two people there), they made sure I was taken care of and satisfied with their service. They are available 24 hours which is very nice. If I ever need a tow in the des Moines area, they will be the guys I call.
My car got stuck in the snow on the east side of Des Moines, I called compass towing and they were able to send out a truck so quickly!!! Fast service and friendly aswell. I liked compass towing's page on fb and reccomended them to my friends. :)