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BBB Rating
A+
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Hours

Regular Hours

Services/Products
  • Aquariums
Brands
diamond
Payment method
visa, debit, mastercard, all major credit cards, amex, discover
Neighborhoods
Oak Park, Highland Park
AKA

Aqualand Pets Plus

Categories
Pet Stores, Birds & Bird Supplies, Aquariums & Aquarium Supplies, Pet Supplies & Foods-Wholesale & Manufacturers, Pet Food
Other Information

Parking: Lot

COUPONS & DEALS

No coupons available

Reviews

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Vicki W.

01/21/2016

Overall

I wish there was a zero. Then place is ridiculous! So many things wrong! I bought my guinea pig from there and the cages were way to small! The rats and gerbils were kept in terrible terrible conditions! The chinchillas were huddled together ON WIRE! Who in the right mind keeps animals on WIRE! The rabbits were in way way to call cages! Aqua land needs to be shut down! Terrible place never getting my buisness again! The only animals who were treated right were the snakes and lizards! Very sad to have to see these poor animals suffer!

Irene G.

11/12/2015

Overall

Went to Aqualand to purchase a fish for my daughter and almost gagged walking in the door. The room where the fish were contained was very poorly lit. There were no overhead lights turned on and the lighting in the tanks was not always adequate. I watched a couple use a flashlight app on their phone to try and view some saltwater fish. The entire store smells and isn't ventilated properly for the number of animals they keep. The small animals such as rabbits and guinea pigs are all kept wire cages about the size of a cat carrier. None of the them had anything to play with or nibble on. More than one rabbit was too big for the wire cage it was being kept in as they had very little room to move around (just enough to turn around). I am fairly certain that two of the guinea pigs had mange or something similar as they were nearly bald. For that matter none of rabbits that I saw appeared to be in good health. They were all listless and didn't show any interest in their environment. Cages of animals were sitting on the floor haphazardly. Everything from the animal cages to the shelves and products looked worn and dirty. I will never shop their again and I did report my concerns to ARL's animal cruelty division. This place is a nightmare and no animal should be subjected to it.

Patricia J.

08/04/2015

Overall

I'm a south sider so I usually go to Petco to purchase my feeder rats. Have any of you smelled Petco? When I'm on that side of town I always stop here. They have always been courteous with me. Every pet shop who carries a large variety has a smell, EVERY one of them. As a pet owner we should know how to inspect an animal for mites etc. They have a return period for any sick pets or pets that die. Yes, there are feeder animals there, it's the cycle of life. I have a 6 foot Boa that will only eat live rats, she has to get her food from somewhere, just as we do. I love this place.

Chelsey N.

06/08/2015

Overall

Where can I call to report this place? It can't be legal to walk into a place and have the animals out walking around on the shelves...is it? Small unhealthy conditions. So sad.

Rosie P.

03/28/2015

Overall

Extremely dirty, smelly, and cramped. The owner (or manager) was condescending and smug when I asked about an antibiotic powder that I needed to soak my bird's foot. Telling me that I would need to find a "benevolent vet who would write me a prescription, as this was the reason that drug resistant bacteria was taking over." None of this would have prompted me to write any kind of review, but, as I was looking around the store, I came across a dog crate with half grown chickens. They were labeled "Tastes like chicken!" and were being sold as 'feeder chickens' for animals.

P.S. I got on line and ordered the (non-prescription) medicine from a reputable supplier.

Neo and L.

12/28/2014

Overall
good

Aqua land has had its off days... but recently they have updated their store. The lizards are more clean, so are the fish and rodents. The people are nice and the birds look healthy. I've had no real trouble here.

Ben n jess M.

11/28/2014

Overall
that smell and rudeness

Very rude people, i asked a few simple questions about some insects they had and was treated like a total idiot. Couldnt fight the eye watering stink any longer so wasnt there long, dont go to this business unless you have a gas mask.

Natalie L.

02/24/2014

Overall

My family and I have been purchasing pets from Aqualand Pets since I was a young child and I am now an adult.



Currently, we have a healthly bearded dragon(2+ years old) and a sand goby fish (5+ years old). Our beardie even won an award from Petco for most beautiful beardie.



I love the variety of unique reptiles and fish they offer at their store.



Mike and his staff are well educated and very helpful. Mike is very passionate about his animals in general and even particpates in community events.

monicachapman07

05/22/2013

Overall

This place smells. It is not big enough for its animals. I have bought rats, fish, and gotten a couple lizards. I followed their recommendations for care of the animals and they died after a couple weeks. One rat I bought was pregnant. I did not know this until it gave birth and I became over run with rats because they were all breeding in a small cage. That was years ago. I talked to someone about the sugar gliders and all the information they gave me was wrong. They had a pair in a small cage. Sugar gliders need attention so they are not mean... pet shops cannot give the animals the attention they need.. especially if the animals are nocturnal. One picture on their website shows a sugar glider with a clouded over eye. If they got that glider from a local breeder and its eye was like that it should not have been bought to be resold and if the eye was not like that before they bought it.. then they are not caring for them properly. I think that place needs shut down. Prices are too high, the place is dirty and stinky.

anonpetlover

06/23/2012

Overall
If you love animals, don't buy...

If you love animals, don't buy from this business. They are way overpriced and are unable to care for the number of animals they have. All of them are stuffed into a minimal space, often times not nearly enough. Some of the animals are very filthy, and the reptile I purchased was completely infested with mites and needs immediate medical care. The bird I purchased was all but traumatized by the sales person chasing it around with a net. (I actually picked the bird up myself for its own sake.)



The prices are outrageous, and some animals that desperately need to be isolated are immediately thrown up for sale, completely unhandled, wild with fear, and in need of medical care.



On top of that, the place has outrageous prices. It's freaking ridiculous. I'd almost call it theft. All the pets I've purchased from this place are partially traumatized, aggressive, or unhealthy. Do not buy. Do not support this business.

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