I love Leonard Tinker! He is knowledgeable & competent and always gets the job done. He's been in the business forever--no one in Des Moines knows more about heating and cooling than him. I'm so surprised to see a couple negative reviews on here-- those folks are crazy!
6130 NW 61st AveJohnston, IA 50131
From Business: Welcome to Gilliam Power Vac Furnace & Duct Cleaning Service! We are a family owned and operated business. We only use quality products to provide you with great …
He started removing my furnace on a Friday, & told me I would have heat on Monday afternoon. That was the first lie. I never saw Leonard until Thursday, around 3:00 pm, never called me, or let me know where he was. He stays about 1 1/2 hrs., then leaves. He shows up on Friday, 3:30, he stays about 45 min., again doesn't call to let me know where he is. He leaves, I don't hear a word from him, I call him on Tuesday evening. I tell him that, the light that you use to light up the stairway to the basement doesn't work since he installed the furnace shut off switch into the wiring to that light. He says he will come the next day (Thursday), (another lie) he comes on Friday. He is there for about 3 hrs, say he will come on Monday, or Tuesday to do my audit so I can receive my $ 900.00 rebate from Mid America. Of course he never shows up either day. I finally call him on Fri, I will be out on Monday, or Tuesday. Well it's been almost 2 months since he left, & hasn't been back for my audit. I've called him about every other week, since same story every time, next week, next week. I finally say to him, quit lying to me, & tell me the truth. Tell me you aren't going to do my audit, I'm not going to get a rebate. I also gave him a key to my house when he started my job. Not too many people do that these days. I know that because I used to do remodeling, & was self employed. I say to him, just bring my house key back, & will say you are done. That was on a Wednesday. He has yet to bring my house key back to me. It's now Sunday, my audit isn't done, & he has my key. I'm wondering if he hasn't sent my audit to himself, or what. He never did pull a permit to install a furnace. I wouldn't recommend his service to anyone.
No matter when I call Metro or who they send over, the service is always the same..great! They are punctual when arriving and get the job done in a timely manner as well. Metro Heating and Cooling have trained service men who know what they're doing.
I heard of Metro heating through a friend's referral and have stuck with them for the past 15 years or so.
Our furnace was installed by Metro Heating and Cooling a while ago and any time we have a problem they come right over and fix it. The guys that have come for repairs are so polite. All in all they just do a good job and are very consistent.